Manager, Supply Chain Operations - Scranton, United States - Olympia Chimney Supply

Olympia Chimney Supply

Verified Company

Scranton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary/Objectives

The Manager of Supply Chain will play a key role in fulfilling the Company's promises to our customers and in meeting our customers' expectations by getting the right products quickly and efficiently.

This role is responsible for managing the relationship and performance of the Company's third-party logistics partner ("3PL") to improve productivity, quality and efficiency of supply chain operations.

This role will be integral in working collaboratively with operations, vendor strategy, purchasing, inventory control, and supply chain management to execute on key metrics.

Supervisory Duties:

Participates in the hiring and training of departmental employees.
Organizes and oversees the work and schedules of departmental employees.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

Manages the relationships with current and future 3PL partners, including establishing operational performance standards and negotiating service agreements.
Monitors and manages key operational metrics, including but not limited to fulfillment cost per order, damages & chargeback violations.
Identifies, analyzes, and recommends cost reduction and serviceenhancing opportunities through network optimization and continuous improvement efforts, both directly and indirectly through carrier and 3PL performance management; implement solutions balancing factors such as operational capabilities, customer and/or vendor requirements, pricing, volume, and product characteristics.
Resolves problems concerning transportation, logistics systems, or customer issues.
Partners with operations, vendor strategy, purchasing, inventory control, and supply chain to define responsibility matrix, and then implement and execute on processes and procedures for evolving function.
Collaborates with various internal and external stakeholders to exceed performance standards.
Performs other duties as assigned.

Competencies

Humility: Having or showing a modest or low estimate of one's own importance; putting the needs of another person before your own and thinking of others before yourself
Results Orientation (Get It Done): Having a work ethic and a way of overcoming challenges and getting things done without making excuses; delivering on results and does what he/she says they will do
Customer Focus: Meeting the expectations and requirements of internal and external customers to achieve positive outcomes
Technical Expertise: Proficient in Microsoft Office Suite including Excel, Word, PowerPoint and Access.
Analytical Skills: Recognizing patterns in data, information, or events, drawing logical conclusions, and making recommendations for action
Planning and Organization: Anticipating and drawing inferences about the future and structuring resources and actions in a logical manner
Attention to Detail: Monitoring adherence to standards and actively checking for accuracy of data received or generated before passing it on
Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
Communication: Listening effectively, transmitting information accurately and understandably, and actively seeking feedback nondefensively
Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress
Dependability/Reliability: Following through on commitments, producing timely work to required or higher standards, and pitching in to get the job done.

Required Skills/Abilities

Computer literate: proficient in Microsoft Office suite, web conferencing systems, ERP systems, warehouse management systems, and transportation management systems.
Possesses good organizational, supervisory, administrative, and oral and written communications skills.
Proven strong skills in negotiation, judgment and decisionmaking, problemsolving, and project management.

Education and Experience

Bachelor's degree in a related field or equivalent work experience.
810 years of fulfillment and/or warehouse management experience with a minimum of 5 years in management.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

Position Type/Expected Hours of Work/Travel
This is a full-time position, and days and hours of work are normally Monday through Friday. Ability to travel up to 10% of the time.

AAP/EEO Statement

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or