Express Service Advisor - Mesa, United States - Earnhardt Auto Centers

Earnhardt Auto Centers

Verified Company

Mesa, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Express Service Advisor position available with Earnhardt Toyota
Earnhardt Toyota in Mesa is seeking a highly motivated individual to join our busy Service Department

As an Express Service Advisor, you are the face of the dealership's Service Department Being the 'in-between' with the customers and the technicians, it is vital to communicate accurately and timely.

Pride of work is essential in a role like this; as you become a vehicle care-provider for what is one of life's biggest purchases.

Success in this role would require near perfect communication skills, motivated work ethic, strong organizational skills and people skills; because 'people' is our business
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Previous service writing experience and CDK knowledge a plus but not required_
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NO Sundays or evening shifts_

There are many advantages to this role, including:

High volume service department
Ongoing paid training
Opportunities for advancement
Benefits including vacation, medical, dental, vision, and 401k

RESPONSIBILITES:

Oversee service orders and flow of drive line
Ensure that customers receive prompt and effective service
Develop estimates by costing materials, supplies and labor
Calculate cost, including deductibles
Prepare repair orders (RO) by describing obtaining approval signatures; entering RO into service database system
Meet requirements of the state and federal law for automobile repair and consumer protection
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the costestimate, promised time of delivery or recommended services
Provide exceptional customer service

REQUIREMENTS:

Current and valid domestic driver's license (AZ preferred) with a clean driving record
Ability to work in the United States without sponsorship
High School diploma or equivalent
Great attitude and personality
Outstanding communication skills both verbal and written
Attention to detail
Manage day to day work plan in a fast paced environment

Earnhardt Auto Centers is over 72 years old and going strong; continuing to be a privately-held, family-owned & family-operated business.

Generations of families work for Earnhardt and generations of families continue to shop at Earnhardt. Earnhardt supports local communities and local communities support Earnhardt.

This opportunity is with:
Earnhardt Toyota E Auto Loop Ave, Mesa, AZ 85206

Benefits: