A Software Technical Specialist is a professional who specializes in the technical aspects of software development and implementation. They are responsible for designing, testing, and troubleshooting software systems, as well as providing technical support and guidance to users - Waldorf, United States - Titan Industries

Titan Industries
Titan Industries
Verified Company
Waldorf, United States

1 week ago

Meredith Sinclair

Posted by:

Meredith Sinclair

beBee Recruiter
Description

Req ID: 1571

Key Responsibilities:


Waldorf Training Services, including:

  • Conducting Training Courses for clients on-site, in-house, or online.
  • Creating customized Training Courses to meet the specific needs of each customer.
  • Performing post-Training Course customer reviews.
  • Assisting with Training administration tasks, such as Customer Evaluations, Courseware, and Training Certificates.

Post-Sales Support, including:

  • Providing technical guidance to clients regarding the implementation and use of their design software.
  • Collaborating with suppliers to research and identify solutions to client issues.

General Company Duties, including:

  • Researching and advising company management on new product opportunities.
  • Assisting the Sales and Marketing team with business development initiatives.

Key Success Indicators:

  • Achieving high levels of success in all service delivery, as measured by post-training surveys.
  • Creating whitepapers and industry-focused articles.
  • Generating tips and tricks and "how-to" guides for both customers and internal use.
  • Maintaining relevant certifications, both internally and externally.
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