Store Manager - Chicago, United States - ONE OUTSOURCING

ONE OUTSOURCING

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.

Cricket Wireless powers a nationwide network that covers more than 308 million customers.

Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing Our dedication to our employees and our customers is relentless.

We work hard, we have fun, and we meet goals Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around.

Wireless Store Manager Job Function:

We are looking for a result-driven Wireless Store Manager, to consistently lead from the front and drive growth in our doors As a Store Manager, your role is very important in the company.

You will be assisted daily by some of the best people in the business in ensuring you have the most effective tools and resources in leading dynamic sales teams

Responsibilities & Qualifications

Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Hire, Train, and Develop high performing Sales Advocate teams to consistently meet performance expectations

- "Go the extra mile" to drive sales

Maintain instock and presentable condition assigned areas
Actively assist your Sales Advocate team in prospecting for external business within the community and surrounding areas
Remain knowledgeable on products offered and discuss available options, consistently model "what right looks like" as the team leader
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with coworkers to ensure proper customer service
Build productive, healthy relationships with your Sales Advocate team and customers
Comply with inventory control procedures
Suggest ways to improve sales (E. X. planning marketing activities, changing the store's design) through collaboration with your Sales Advocate team and District Manager
Skills

months proven work experience in a retail management

Basic understanding of sales principles and customer service practices
Proficiency in English, Bilingual is a plus
Basic Math skills
Familiarity with, and accountability to standard retail operational and inventory practices (we coach and train the GMET way)
Track record of overachieving sales quota, and leading teams to achieve the same consistent results
Handson experience with POS transactions
Accountability to monitoring and responding to group chat communication (WhatsApp)
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Ability to work flexible hours, including evenings, weekends, and holidays