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General Manager - Ann Arbor, United States - Graham Hotel Systems
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Description
Job DescriptionJob Description Description:
The EVEN Hotel in Ann Arbor is seeking a General Manager. We offer a competitive benefits package including health and life insurance, LTD, STD, 401k and paid time off. Salary based on experience. Join our team of dedicated professionals in providing exceptional hospitality services. Apply now
We are searching for an experienced General Manager to organize and manage the day-to-day operation of the hotel including the onsite restaurant.
You will collaborate with the front office, food and beverage, and other department heads to ensure that operations are running smoothly and all budget goals are met.
Our ideal candidate has previous experience managing a team, preferably in hospitality or hotel management and sales.Create and implement methods to guarantee that guests have a great experience that exceeds guest satisfaction expectations
Work with Sales team to identify and develop local sales opportunities
Oversee front office, food and beverage, and other department heads to ensure that operations are running smoothly
Maintain complete knowledge of the hotel's inner workings, including room rates, rooms operations, hotel policies, availability, and profitability strategies
Conduct revenue management audits for all department budgets, including purchase journals, expenditures, capital requests, labor, and present reports to the Managing Director.
Incorporate guest satisfaction into staff meetings, with a focus on coming up with new methods to enhance performance over timeCoordinate with human resources to interview, hire, and train hotel operations staff to ensure that all departments run well
Perform any other job-related duties as assigned.
Requirements:
Bachelor's degree or equivalent experience in a related field
5+ years of experience in the hospitality field, preferably in a full-service hotel
Proven track record of managing a team in a hospitality or hotel management role
Excellent leadership skills, analytical skills, and communication skills
Proficient computer skills and knowledge of Microsoft Office
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