Hotel Van Driver, Qavartarvik Customer Lodge - Bethel, United States - NANA Regional Corporation

Description

Job Description

Built on a culture of safety and integrity, NMS delivers award-winning support services to a variety of clients every day.

Our clients have peace of mind, knowing that we are committed to delivering best-in-class service. NMS brings creativity, technology, and experience to every project.

This Hotel Van Driver position provides safe transportation to and from a hotel on a regular basis. Must have a valid Driver's License and three (3) year good driving record. This position is located in Bethel, AK, working at Qavartarvik Customer Lodge.

Essential Duties and Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure that all luggage is on board for all passengers.
• Only the driver will load/unload luggage from the vehicle.
• Repeatedly moves luggage or packages weighing at least 50 lbs.
• Transports guest to and from the hotel and the airport, requesting specific information on each passenger's destinations.
• Upon arrival at the hotel, refer passengers to the Front Desk for registration as driver unloads luggage.
• Bring luggage into the lobby, bring to room if time permits.
• Maintain vehicle mileage log at beginning and end of each trip indicating mileage, time, name and date.
• Ensure the vehicle has at least 1/2 tank of gasoline at all times.
• The associate daily checks all vital fluids such as oil, transmission fluid, brake, etc. in the assigned vehicle.
• Exterior cleaning:

weekly washing of vehicle (either by hand or at car wash) inclusive of all windows, white walls and door jams.

• Waxing may be required once a month as decided by the assigned manager.
• Interior cleaning:

empty all ashtrays, pick up loose debris from floor.

• Daily vacuum floors, clean windows, wipe seats, seat ledges and other surfaces as necessary.
• Know all safety and vehicle regulations and emergency procedures and how to act upon them.
• Ensures children are seated at all times and are supplied with a child safety seat.
• Have knowledge of the hotel property, hotel staff, van service area, and hotel services with hours of operation.
• Report all accidents and/or traffic violations immediately.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Wear the proper uniform at all times as specified by the Manager.
• Other related duties may also be assigned.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure that all luggage is on board for all passengers.
• Only the driver will load/unload luggage from the vehicle.
• Repeatedly moves luggage or packages weighing at least 50 lbs.
• Transports guest to and from the hotel and the airport, requesting specific information on each passenger's destinations.
• Upon arrival at the hotel, refer passengers to the Front Desk for registration as driver unloads luggage.
• Bring luggage into the lobby, bring to room if time permits.
• Maintain vehicle mileage log at beginning and end of each trip indicating mileage, time, name and date.
• Ensure the vehicle has at least 1/2 tank of gasoline at all times.
• The associate daily checks all vital fluids such as oil, transmission fluid, brake, etc. in the assigned vehicle.
• Exterior cleaning:

weekly washing of vehicle (either by hand or at car wash) inclusive of all windows, white walls and door jams.

• Waxing may be required once a month as decided by the assigned manager.
• Interior cleaning:

empty all ashtrays, pick up loose debris from floor.

• Daily vacuum floors, clean windows, wipe seats, seat ledges and other surfaces as necessary.
• Know all safety and vehicle regulations and emergency procedures and how to act upon them.
• Ensures children are seated at all times and are supplied with a child safety seat.
• Have knowledge of the hotel property, hotel staff, van service area, and hotel services with hours of operation.
• Report all accidents and/or traffic violations immediately.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Wear the proper uniform at all times as specified by the Manager.
• Other related duties may also be assigned.

Qualifications
Minimum Requirements

• Contract requires employees to speak, understand, read and write English.
• A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under the NMS vehicle insurance policy (may be required at other locations).

Preferred Qualifications

• Must have a high school diploma or GED equivalent.
• One (1) year of customer service experience.
• One (1) year of previous driving experience.

Working Conditions and Physical Requirements


Weather:
Indoor


Noise level:
Moderate


Office conditions:
Pace of work environment: Medium


Customer Interaction:
Medium


Description of environment:
Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull.

Occasionally required to lift and/or move up to 50 pounds.


Travel:
None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.


Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.


Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or


Default:
Location : Location _US-AK-Bethel_


Job ID _ _


Division _NMS FFM_


Work Type _On-Site_


Work Location _Bethel_

NMS is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.