Content Specialist - Chicago, United States - HCPro LLC

Description

About Us:


HCPro, LLC. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. We help healthcare organizations drive consistency and maximize efficiencies across the revenue cycle, resulting in measurable clinical, quality, and financial improvements.

We are a multidisciplinary tech-enabled business education company. Our goal is to drive revenue cycle efficiency through education.
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Delivering Information in Meaningful Ways
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Driving Improvement from Within

We partner with healthcare providers to create a culture that values education and prioritizes compliance, quality care, and revenue cycle success.

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Aligning People, Process, and Policy

We understand the intricate nuances of both acute and post-acute healthcare settings so we can help streamline efficiencies and support the implementation of complex compliance initiatives.

Diversity and Equal Opportunity:

HCPro is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status.

We understand the intricate nuances of both acute and post-acute healthcare settings so we can help streamline efficiencies and support the implementation of complex.

Job Summary:

The Content Specialist is responsible for creating, editing and managing the content for online and print products, conferences, webinars and online learning.

This position works in a team environment and will delve into multiple topic areas and break down complex ideas into simple terms.

Primary Duties and Responsibilities:

• Write and edit clear, informative, and engaging content in a variety of formats (e.g., news, feature stories, reports, infographics, etc.) to be used in a variety of customer solutions.
• Manage products through the editorial and production process, including sourcing material, editing and formatting text, and shepherding content through review, design and final production.
• Work with internal content specialists and external freelancers to assign articles, read and respond to customer queries and oversee the work of proofreaders or copy editors.
• Upload relevant content to applicable Web properties through the content management system and ensure content displays and functions correctly.
• Establish and maintain social media activities as assigned.
• Adhere to strict deadlines and budget requirements for all assigned products.
• Collaborate with team members and across departments (including marketing, product, production and development) to maintain content standards, implement content strategies, and ensure customer needs and deadlines are met.
• Meet frequently with product, production, sales and marketing staff to discuss projects and resolve problems.
• Represent products and services in customer and prospect engagements, including onsite at internal conferences and industry events.
• Develop market expertise for assigned segments, including audience composition, customer needs and driving forces that affect them (e.g. regulations, best practices)
• Conduct market surveys, focus groups, and routine customer research.
• Propose new product ideas in your area(s) of expertise across all product lines, and manage all contentrelated phases of the new products process, including conducting research, writing proposals, and presenting the finished concept.
• Maintain an awareness of and adherence to company guidelines for messaging, tone, style, and editorial process.

Additional Responsibilities:

• Write contracts for external authors, specifying elements of assignments including word count, focus and payment terms.
• Ensure customer engagement and satisfaction with content.
• Identify areas for new content development to increase value of current customer solutions.

The Individual:

• Strong verbal, written, analytical, research and communication skills.
• Selfmotivated with ability to juggle and meet multiple deadlines.
• Demonstrated ability in time management, multitasking, and project management.
• Strong organizational skills and ability to work in a highly collaborative environment.
• Attention to detail, accuracy.
• Proficient in Microsoft Office

Qualifications:

• Bachelor's degree in English, Journalism, Communications or related fields.
• 4 to 7 years' experience in reporting ,and writing and editing a daily or weekly publication.