Customer Relations Representative - Middlebury, United States - Marta Nerin - State Farm Agent

Marta Nerin - State Farm Agent

Verified Company

Middlebury, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ROLE DESCRIPTION:

As an Customer Relations Representative - State Farm Agent Team Member for Marta Nerin - State Farm Agent, you are vital to our daily business operations and customers' success.

You grow our agency through meaningful client relations and acting as a liaison between customer needs and associates in main office.

You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customerfocused, needsbased review process to educate customers about insurance options.
Promote successful and longlasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Peopleoriented
Selfmotivated
Detail oriented
Proactive in problem solving
Achieve mutually agreed upon marketing goals
Able to effectively relate to a customer
Property and Casualty license (must be able to obtain)

BENEFITS: