-
Account Support Representative
2 weeks ago
SPARC Group LLC Martinsville, United StatesThe Account Support Representative assures high quality customer service by resolving product/service problems, providing product information and processing product orders for wholesale accounts. This includes assisting wholesale accounts (i.e Macy's, Costco, Belk), sales reps an ...
-
Account Support Representative
1 week ago
SPARC GROUP LLC Martinsville, United StatesThe Account Support Representative assures high quality customer service by resolving product/service problems, providing product information and processing product orders for wholesale accounts. This includes assisting wholesale accounts (i.e Macys, Costco, Belk), sales reps and ...
-
account support representative
1 week ago
SPARC Group LLC Martinsville, United StatesThe Account Support Representative assures high quality customer service by resolving product/service problems, providing product information and processing product orders for wholesale accounts. This includes assisting wholesale accounts (i.e Macy's, Costco, Belk), sales reps an ...
-
account support representative
2 weeks ago
SPARC GROUP LLC Martinsville, United States PermanentOverview · The Account Support Representative assures high quality customer service by resolving product/service problems, providing product information and processing product orders for wholesale accounts. This includes assisting wholesale accounts (i.e Macy's, Costco, Belk), sa ...
-
Registered Nurse-RN-Dialysis
3 days ago
Fresenius Medical Care Martinsville, United States Full timePOSITION FEATURES:Paid one on one training and education provided. · Empower, engage and train dialysis patients on peritoneal and home hemodialysis using state of the art training programs and equipment. · Primarily works in the clinic setting and conducts initial home visits wi ...
-
Radiant Ventures Martinsville, United StatesOur client realizes trade fair projects and event constructions for renowned customers worldwide. · Its current approximately 160 employees are looking forward to friendly colleagues who are passionate about their work and represent a fascinating company through successful work. ...
-
System VP Perioperative Nursing Practice
3 days ago
Geisinger Danville, United StatesJob Title: System VP Perioperative Nursing Practice · Location: Danville, Pennsylvania · Job Category: Nursing Administration, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Office of the Chief Administrative Officer - Surgical Services · Date ...
-
Outpatient Admissions Rep
4 days ago
Geisinger Encompass Health Rehabilitation Hospital Danville, United StatesOutpatient Admissions Rep · This position is a full-time position located in our Milton clinic. Schedule is 7:00 a. m. - 5:30 p. m. (10 hours) Monday, Tuesday and Thursday, and 7:00 a.m. to 12:00 p.m. Wednesday and Friday (5 hours). · **Hourly rate range $16 - $20.00 / hour** · * ...
-
Patient Access Medical Assistant
1 week ago
Geisinger Danville, United StatesJob Title: Patient Access Medical Assistant - Urology · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Urology, Oral Medicine, & Plastic Surgery Division · Date Posted: 04/20/202 ...
-
Emergency Medical Technician Apprentice
1 week ago
Geisinger Danville, United StatesJob Title: Emergency Medical Technician Apprentice · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Central Region Emergency Medical Services Team · Date Posted: 05/03/2024 · Job ...
-
Dentist- DDS/DMD
1 week ago
Aspen Dental Danville, United States Full timeThis opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
-
Dentist - DMD/DDS
1 week ago
Aspen Dental Danville, United States Full timeThis opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
-
Marketing & Communications Specialist
1 week ago
Service 1st Federal Credit Union Danville, United StatesFull Time, 40 Hours Per Week. · - Primarily scheduled Monday through Friday. · - Evening and Saturday availability required occasionally for events. · **Role**: · Responsible for providing direct support to the Marketing Department to accomplish the goals/strategies set forth in ...
-
Emergency Medical Technician
1 week ago
Geisinger Danville, United StatesJob Title: Emergency Medical Technician · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Central Region Emergency Medical Services Team · Date Posted: 05/14/2024 · Job ID: R-6218 ...
-
Endoscopy Technician
1 week ago
Geisinger Danville, United States Part timeJob Title: Endoscopy Technician - Part Time · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Part time · Department: Endoscopy Team · Date Posted: 04/26/2024 · Job ID: R-58925 · Job Summary · Prepares p ...
-
Medical Assistant
5 days ago
Geisinger Danville, United StatesJob Title: Medical Assistant (MA) - Urology · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Urology, Oral Medicine, & Plastic Surgery Division · Date Posted: 05/09/2024 · Job ID ...
-
Clinic Supervisor
3 days ago
Geisinger Danville, United StatesJob Title: Clinic Supervisor - Behavioral Health Clinic · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: Psychiatry Medicine Operations Team · Date Posted: 05/17/2024 · Job ID: R ...
-
Account Manager-personal Lines
1 week ago
Associated Insurance Management, Inc. Danville, United States**Associated Insurance Management (AIM) **is proudly located in Danville PA and has been faithfully serving the community with all personal lines insurance needs including, home, auto, and more. A pioneering small independent agency, AIM has an exciting and rewarding opportunity ...
-
Geisinger Danville, United StatesJob Title: Associate Vice President Revenue Management Controls and Compliance · Location: Danville, Pennsylvania · Job Category: Revenue Management · Schedule: Days · Work Type: Full time · Department: Office of the Chief Revenue Officer · Date Posted: 04/16/2024 · Job ID: R-60 ...
-
Medical Assistant
5 days ago
Geisinger Danville, United StatesJob Title: Medical Assistant - Otolaryngology · Location: Danville, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Days · Work Type: Full time · Department: GMC Otolaryngology Division · Date Posted: 04/02/2024 · Job ID: R-60214 · Job Summa ...
Account Support Representative - Martinsville, United States - Nautica
Description
Overview:
The Account Support Representative assures high quality customer service by resolving product/service problems, providing product information and processing product orders for wholesale accounts. This includes assisting wholesale accounts (i.e Macys, Costco, Belk), sales reps and management with inquiries and maintaining effective communication to provide on-going support to internal and external customers. This position provides account support and requires analytical skills, attention to detail and the ability to follow up.
Responsibilities:Process product orders and provide prompt and efficient response and resolution to all customers requests.
Assist customers, sales reps and management with inquiries or issues concerning orders.
Analyze, review and process customers request for return authorization and credits.
Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments.
Provide technical and/or product information as required to respond to customer inquiries.
Create spreadsheet reports from data base queries to analyze seasonal or time based sales and order information.
Develop and maintain professional relationships with the buying staff and sales team to maximize service levels to customers. Monitor and communicate needs for final order confirmations.
Collaborate with the vendor compliance team on new account requirements, vendor requirement changes and other brand initiatives.
Provide documents and change process recommendations as needed to resolve and prevent chargebacks.
Perform other duties as directed by the supervisor
Must be flexible and willing to accept change
Ability to handle difficult situations
#LI-DNI
Qualifications:High School diploma or its equivalent; Associates degree in related field preferred
3+ years of related professional experience
Customer Service Certification preferred
Must display a mastery of intermediate Customer Service skills
SAP and EDI experience required
MicroStrategy experience preferred
Excellent telephone communication skills
Excellent listening skills
Strong written and verbal communication skills
Strong computer skills (internet, mainframe, Excel & Word)
Strong organizational skills with the ability to multitask
Ability to work in a fast paced environment
Able to use Excel pivot tables
Adhere to regular in-office presence, including to engage in in-person team interaction, meetings and collaboration.
Perform other duties as assigned by supervisor as the company retains the right to change duties to this position.
Must have authorization to work in the United States.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.
Ability to maintain regular and timely attendance consistent with the ADA, FMLA, and other federal, state and local standards and Companys policy.
Ability to remain in a stationary position for up to 8 hours per day
Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day
Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods
Ability to position self to reach at or below shoulder level
Must meet departmental attendance and punctuality requirements
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status
as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process.
Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.
