Team Center Coordinator - Stuart, United States - Cleveland Clinic

Cleveland Clinic

Verified Company

Stuart, United States

9 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Join Cleveland Clinic's Martin North Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.

This downtown Stuart hospital provides top-quality patient care to the communities in and around Martin County on the beautiful Indian River.

The caregivers at Martin North Hospital have made it not only an excellent medical facility, but also a home away from home.

Martin North Hospital's Labor and Delivery Unit cares for new mothers and their newborns and provides them with educational instructions to prepare them for their transition home.

As a Team Center Coordinator, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience.

In this role, you will perform administrative and clerical duties to ensure efficient operational flow while also providing or assisting with basic direct patient care activities under the supervision of a Registered Nurse (RN).

The ideal future caregiver is someone who:

Demonstrates a strong work ethic.
Thrives in a fastpaced team environment.
Can critically think and problem solve for patients' best interests.
Effectively handles stressful situations.
Is eager to learn and take on challenges.

By taking this opportunity, you will work in a team-oriented and supportive environment that allows you to discover, learn and grow.

Cleveland Clinic will support you as you enhance your skills by offering tuition reimbursement and opportunities for growth.

At Cleveland Clinic, we know what matters most.

That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.

Here, you'll find that we offer:

resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

Conducts an inperson greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Responds to patient call lights in a manner that expedites appropriate follow through.
Makes rounds on patients throughout their hospital stay.
Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
Assists with processing patient admissions, transfers and discharges.
Provides concierge service to assist patients and families with way finding and directs them to available resources.
Assembles and maintains patient medical records and other documents related to patient care.
Assists with unit clerical functions.
Assists in troubleshooting equipment failures such as call system, portable phones, WOWs and other unit devices.
Assists with keeping patient rooms clean & orderly.
Demonstrates a positive, concerned and sensitive response in the workplace.
Ability to read, write and speak English and to follow oral and written instructions.
Ability to perform basic clinical mathematics.
Competencies in both the professional, technical and clinical knowledge domains must be demonstrated in a safe, effective and efficient manner.
Maintains personal growth and development through the ongoing process of formal and informal education.
Other duties as assigned.

Education:

HS diploma or equivalent GED required.

Certifications:

Basic Life Support (BLS) through American Heart Association (AHA) required

Complexity of Work:

Requires critical thinking skills, decisive judgment and the ability to work with mínimal supervision.
Must be able to work in a stressful environment and take appropriate action.

Work Experience:

Demonstrates proficiency in applied mathematics & reading comprehension at an 8th grade level.
Prior job experience with typing or computer training or equivalent coursework.
Microsoft Office experience preferred
One year of recent, fulltime patient care experience and/or customer servicerelated role. Additional education/training may substitute for some/all of the stated experience (i.e. mental health experience).
Nursing students who have recently completed a minimum of one clinical rotation as part of an accredited nursing school program may substitute the clinical rotation for the required experience.
Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered.

Physical Requirements:

Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.
Requires frequent data entry, standing and walking for extensive periods of time.
Mental Demands