Audiologist / Hearing Instrument Specialist - Apex, NC - HearingLife

Description

Overview :

Position Summary:

HearingLife is a part of the Demant Group, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect with the world around them. With over 600 locations across the United States HearingLifes vision is to make a life-changing difference for people with hearing loss. Our innovative technologies and know-how help improve peoples health and hearing. We create life-changing differences through hearing health.

The Hearing Care Provider acts in accordance with required industry and state professional licensing standards and local practice scope and is responsible for growing and maintaining the practice. This includes achieving all financial goals as well as offering best in class modern hearing healthcare assessment and treatment. The Hearing Care Provider is responsible for creating an exceptional patient journey through patient care and appropriate treatment options. The provider is also responsible for developing and implementing a community marketing plan to increase awareness of HearingLife and to drive appointments for hearing tests.

Responsibilities :

Hearing Care Provider Purpose Statement:

To help more people hear better by providing clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience; and by providing education and screening services in the community.

Be a Pioneer: As a key member of our new location, you'll have the chance to shape the practice from the ground up, establishing a culture of care and excellence.

Comprehensive Marketing Support: We understand the importance of building a client base, especially in a new clinic. That's why we're committed to providing robust marketing support to ensure you have a steady flow of clients.

Build Your Practice with a team support: Dreaming of building your own practice but daunted by the expenses and administrative burdens? We offer the perfect solution by handling the high overheads and operational stress, allowing you to focus on what you do best - caring for your clients.

Continued Professional Development: We believe in lifelong learning and will support your continued professional development with access to training and educational resources.

Competitive Compensation and Benefits: Enjoy a competitive salary, health benefits, and the opportunity to be part of a rewarding field that truly makes a difference in people's lives.

This position is ideal for someone who is motivated to build their own practice but prefers the security and support a larger organization can offer.

Essential Job Functions:

Ability to operate audiometric equipment and to interpret the results.

Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.

Perform checks on hearing aids and other amplification devices including but not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.

Support HearingLifes Vision to Help more people hear better by continuously executing the basics - building a rapport with patients through touchpoints, third party referrals, and wellness

Achieves growth with a strong mindset to drive sales and key business metrics while focusing on providing quality patient care.

Exhibits friendly and courteous behavior in all patient Continuously builds rapport and develops the relationship with the patient.

Drive clinical excellence by providing exceptional patient care by leveraging HearingLifes product portfolio to meet patient needs.

Develop and implement a comprehensive plan which will market HearingLife and drive appointments for hearing tests

Ensure clinic inventory meets a sustainable level to drive business including accurate recordkeeping of inventory.

Become a subject-matter expert with All The Right Things model specifically the Professional Sales Presentation as part of patient journey which includes conducting hearing demo, live speech testing and continuous communication with Tested Not Treated (TNT) patients.Drive patient satisfaction by taking initiative, lead team members to increase proficiency including but not limited to daily clinic huddles, maximize active schedule management, confirmation calls, and 3rd party referrals.

Adhere to Tested Not Treated (TNT) process by developing a multi-step plan to build trust and commitment with patients while focusing on providing quality patient care including but not limited to listening & understanding patient needs, educate patient on the value and benefit of life hearing aids, call TNT patient within a 24 hour window to check-in, and schedule an

Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid

Ensure timely compliance of patient outcome notes in company approved patient record

Promote and adhere to HearingLifes Core Values while executing the basics Team First, Take Ownership, Be Caring, Drive Results.

Qualifications:

Licensing Requirements:

Maintain an active Hearing Aid Dispensing License in accordance with state

Maintain continuing education requirements based on state

Qualifications:

A minimum of two years of professional experience; previous experience in selling hearing aids in an Audiology/dispensing In lieu of two years of experience, demonstrated previous experience or training or equivalent combination of education and experience.

Strong willingness to develop and participate in community marketing events such as health fairs, screening programs and speaking engagements.

Continue to develop professionally by staying current with latest updates, attending continuing education opportunities, following professional publications.

Exceptional critical thinking skills to analyze patients

Excellent interpersonal skills to engage and motivate patients and third

Skill in handling sensitive matters and patients with tact, courtesy, and

Demonstrated ability to manage multiple tasks efficiently, including determining priorities, organizing work, and working independently in a fast-paced environment.

Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients.

Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel.

Key Job Competencies:

Compassion

Interpersonal Skills

Results Driven

Critical-thinking skills

Leadership

Teamwork

Travel:

Some local and overnight travel may be required.

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