Retail, Sales Associate T - Prince William, United States - Crocs

Crocs
Crocs
Verified Company
Prince William, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Retail, Sales Associate T:


  • Requisition ID: 2924
  • Job Location(s): Prince William, VA, US, 22192
    Overview:

As a
Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day.

From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.


What You'll Do:


  • Deliver outstanding service to our consumers using our
    C.H.A.R.M service model
  • Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas, and concerns
  • Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
  • Leads by example and collaborate with Store Management to improve personal key performance indicators through salesdriven techniques
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table:

  • Must be 16 years or older
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
  • Desire to succeed in a highgrowth, fastpaced retail environment
  • The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
  • Ability to place and arrange items on all shelves and racks daily
  • Ability to climb and descend ladders carrying merchandise daily
  • Ability to lift 30 pounds or more with assistance daily
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
  • Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
  • Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily
Are you or someone you know passionate about Crocs? Do you want to work for a brand of the people, for the people? Do you prioritize inclusivity and self-expression in all that you do? Do you want to be part of a high-performing workforce that continues to break records and push the boundaries of what's possible? Join our team and help us make everyone comfortable in their own shoes

The Sales Ambassador is a position responsible for supporting the team in achieving all company goals and initiatives. The sales associate represents the brand, operates in a professional manner, engages customers, and maintains store standards.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

- including but not limited to the following:

  • Demonstrates exceptional selling skills
  • Have an uncompromising level of business ethics and integrity
  • Maintains appropriate stock levels and ensures that all styles and sizes are represented
  • Follows company standards of merchandise presentation, signage and display
  • Embraces responsibility of assigned tasks given by management team
  • Guarantees company assets by ensuring adherence to all loss prevention procedures
  • Proactively contributes to creating a team atmosphere that is enjoyable
  • Constructively shares suggestions, ideas and concerns with management team
  • Leads by example and works with Store Management on improving personal key performance indicators through sales driven techniques

Focus on Exceptional Customer Experience

  • Greet each customer that is in the store/kiosk and provide prompt, courteous, and friendly service and thank each customer after each transaction
  • Find out the customer's needs, recommend, select and help locate the right merchandise
  • Lead by example and empower coworkers to do what it takes to create an exceptional customer experience
  • Be a role model and motivate employees to attain individual and team sales goals daily

Key Competencies

  • Good communication skills (verbally and written)
  • Customer service orientation
  • Patience
  • Adaptability
  • Dependability
  • Initiative
  • High energy level
  • Integrity
  • Knowledge of company products and company standards

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and
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