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Product Application Support Engineer - Simsbury, United States - Vontier
Description
As an Application Engineer, you will play a crucial role in providing technical support and expertise to our clients throughout the product application process.
Your primary responsibility will be to collaborate with customers, sales teams, and internal departments to identify and understand customer requirements, design appropriate solutions, and ensure successful implementation.
You will be Hybrid working from Simsbury, CT, and travel 10% of the time, domestically and internationally.Key Responsibilities
Act as Field Application Engineer & Technical Support escalation point
Collaborate with sales teams to identify customer needs and requirements for product applications
Provide technical support and guidance to customers during the pre-sales and post-sales process
Design and develop customized solutions based on customer specifications and industry standards
Flow Analysis expertise and knowledge of applicable software and tools is Required
Conduct product demonstrations and presentations to showcase the functionality and benefits of our product
Assist in the installation, commissioning, and troubleshooting of our products at customer sites
Collaborate with cross-functional teams to address technical challenges and drive continuous improvement
Support Experimentation at all phases of development
Stay updated with industry trends and technological advancements related to our products and applications
Prepare technical documentation, reports, and training materials for internal and external stakeholders
Interface between contractor and engineering groups during new product design and test phase
Become an expert in technical market intelligence/application trends to identify current and future product road gaps & opportunities
Relationships
Position reports directly to the Director, Growth Acceleration
Position is key member of the Product team
Position interacts with customers, contractors, manufacturing, NPI, sales, and engineering teams
Background and Skill
Bachelor's degree in Mechanical Engineering, Electromechanical Engineering, or a related field
Proven experience in a similar role, petroleum industry or technical field desired
Strong knowledge of mechanical engineering principles, materials, and manufacturing processes
Flow Analysis expertise and knowledge of applicable software and tools is Required
Proficiency in CAD software and other relevant engineering tools
Excellent problem-solving skills and ability to think critically
Strong communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Strong organizational and time management skills
Willingness to travel occasionally to customer sites
Must be able to interpret engineering drawings, schematics, and specifications
Technical writing skill a plus
Working knowledge of computer applications and skills, such as Word, PowerPoint, Excel, Access, Outlook
Location / Travel
Onsite in Simsbury, CT, some remote possibility
Willingness to travel approximately 10% of time required, domestic and/or international (trade-shows, customer sites, distributors, field beta sites)
The base compensation range for this position is $84,700 to $99,000 per year.
Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
Vontier partners with you and your family on your health and wellness journey. Visit to view our benefits.We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, and life insurance.
With programs for family planning to managing diabetes, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.
Vontier is here for all stages of life. We also offer paid time off up to 15 days per year, 12 paid holidays per year.The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets.
In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities.
Veeder-Root is the world's leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide.
We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
WHO IS VONTIER
Vontier (
NYSE:
VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem.
Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet.
Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.
Additional information about Vontier is available on the Company's website at .#LI-SR1
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
