Urogynecology Medical Receptionist - Shrewsbury, United States - VOCA
Description
Duties:
Job Summary:
Provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice.
Essential Generic Job Functions (List in order of importance):
- Receives and directs all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
- Greets patients and visitors in a prompt, courteous and helpful manner. Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
- Assists patients with the sign in process. Responds promptly to patient's needs.
- Supports financial responsibilities, including: staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
- Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
- Manages patient checkin process. Consistently and courteously obtains and verifies required demographic information (date stamp and/or copy insurance card). Collects copayment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained (specialty offices); Ensures patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; Accurately enters patient demographic information in billing/computer system.
- Manages patient checkout process, ensuring the process is completed accurately and timely and in a friendly manner. Checkout process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
- Promotes patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicates potential patient satisfaction issues to direct manager.
- Maintains efficient and accurate filing and record maintenance system.
- Assembles new patient folders. Retrieves and returns records according to protocol.
- Adapts work schedule to meet the needs of the practice. Works additional hours as requested to maintain adequate coverage for the practice. Willing to cross cover when necessary. Clocks in at designated start time. Managers time effectively to prevent unapproved OT.
- Serves as a preloader for our EMR system.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Skills:
Required Skills & Experience:
- The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
- Must be able to travel to various locations.
Preferred Skills & Experience:
- Prior receptionist or clerical experience in a medical office.
- Epic experience.
Education:
Required Education:
- High school diploma or equivalent.
Voca:
The Spirit of Work
Thank you in advance for your help. Have a great day.
Thank you
Job Types:
Full-time, Contract
Pay:
$24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Healthcare setting:
- Outpatient
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (required)
Experience:
- ceptionist or clerical experience in a medical office: 1 year (required)
Ability to Relocate:
- Shrewsbury, NJ 07702: Relocate before starting work (required)
Work Location:
In person
More jobs from VOCA
-
Travel Nurse RN
Hartford, CT, United States - 2 weeks ago
-
Travel Certified Surgical Technologist
Wausau, United States - 2 weeks ago
-
Respiratory Therapist
Charlotte, NC, United States - 1 week ago
-
Travel Nurse RN
Eureka, United States - 3 days ago
-
Travel Nurse RN
Victorville, CA, United States - 2 weeks ago
-
Travel Nurse RN
Urbana, IL, United States - 2 weeks ago