Premier Mortgage Client Serv Escalation Manager - Jacksonville, FL

Join SoFi to invest in yourself and your career and shape a brighter financial future with us. · Analyze and act on the best possible outcome based on potential risk for an amicable resolution · ...

We are seeking a strategic and detail-oriented professional to lead two critical executive-level governance routines within Global Technology: the monthly Global Technology Risk Committee and the weekly Global Technology Senior Leadership Meeting. This role plays a central part i ...

We are looking for a Service Desk Manager who has a solid technical background combined with customer service experience. · Oversee 100% of the requests, incidents and problems · Act as escalation point for all requests and incidents · Manage the help desk team and evaluate perfo ...

+h2>Job summary · As part of Trade Confirmations & Settlement Operations team,you will work to settle Equity & Bonds trades with Global clients for Deutsche Bank. · +Manage settlement Activities of the Debt Markets products in US markets (FED,DTC) · E nsure that all activities an ...

+ Manage case backlog to departmental standards + Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements + Understand and follow company and departmental guidelines and policies for customer interaction + Effectively u ...

Settle Equity & Bonds trades with Global clients for Deutsche Bank and reduce financial & reputational risk to the Bank. · ...

Be the Backbone of Our Support TeamJoin Us as Sr Customer Service Representative – Hybrid Role | Jacksonville, FLWhat's in it for you? · Stay Organized:Provides senior-level support for open/pending assignments. · Maintains overall knowledge of Contractor Connection business mode ...

The IT Help Desk Support Technician will provide an intermediary layer of support for Systems Engineers. · Addresses Service Desk issues. · Responsible for updating Workstations with the latest updates. · ...

The Customer Experience Specialist (CES) is responsible for ensuring an exceptional end-to-end client experience across all managed IT services.This role serves as the primary advocate for the customer, · bridging communication between clients and technical teams while proactivel ...

We are seeking a hands-on Senior Azure Engineer specializing in Enterprise Azure Virtual Desktop (AVD) operations. · Maintain stability of clinical and enterprise infrastructure systems · Troubleshoot performance, authentication, and connectivity issues · ...

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. ...

The Patient Experience Manager is a mission-critical leader at Brooks ensuring every patient receives compassionate human-centered care. · This role champions patient and caregiver voices leads and inspires a team of Patient Experience Specialists and translates feedback includin ...

Nemours Children's Health is seeking an Access Center Specialist III to join their team in Jacksonville Florida. · This role works collaboratively with other Nemours departments to ensure all patient access needs are met. · ...

Serve as the primary liaison for assigned practices coordinating communication across internal and external partners. Ensure internal teams deliver services according to contracted scope. ...

The Associate Experience Lead Advisor is a critical role to help shape the associate experience at Acosta Group. · You serve as the lead for the Associate Experience Advisor team being the go-to person for escalations on complex situations, · and have strong attention to detail a ...

The Correspondent Mortgage Credit Manager oversees the lifecycle of purchasing mortgage loans within the correspondent channel. This role involves managing operational functions, providing leadership to the operations team, and ensuring high client satisfaction. · Managing operat ...

We seek a talented, creative and technical individual to join our team of customer integration support engineers at ICE Clear Credit. · ...

Supervise a team of service and sales associates to achieve performance goals Monitor and develop team members Analyze team performance and prepare reports Liaise with other teams to address customer escalations Utilize knowledge and judgement to resolve problems · ...

The Adjuster position is responsible for collecting and servicing defaulted consumer loans from initial delinquency up to charge-off/recovery. · ...

+This role plays a critical part in the retention of our existing clients; Financial Industry. You will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. · ...