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    Customer Service Representative - Mobile, United States - One Empire Inc - MOBILE MARKETING FIRM

    One Empire Inc - MOBILE MARKETING FIRM
    One Empire Inc - MOBILE MARKETING FIRM Mobile, United States

    3 weeks ago

    Default job background
    Full time
    Description

    One Empire Inc is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our Mobile office on a permanent basis.

    You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

    This role offers you the opportunity to work in a national firm that offers excellent career progression.

    Core Responsibilities:

    • Provide high-quality service to each of our clients
    • Maintain client confidentiality at all times
    • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
    • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
    • Communicates clearly with staff in a timely and professional manner
    • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
    • Verify and maintain data quality

    If you feel you meet the requirements for our Customer Service Representative, apply today



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