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Customer Service Representative Mobile Regional Airport - Enterprise Mobility Inc
Description
OverviewCUSTOMER SERVICE EXPERIENCE REPRESENTATIVEFull time opportunity at the Mobile Regional AirportThis position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance.
Earning potential of $49K in your first yearFull Benefits Package availableNational and Alamo has an exciting opportunity for a Customer Experience Representative (CXR).
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays up to $23.60 / hour ($16.60 / hour plus monthly bonus opportunities)We offer:
Paid time offEmployee discountRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentThe schedule for this position is:Schedule : Thursday
Our philosophy is to take care of our customers and employees first.
We know if we do this, success will follow - for both our company and our employeesResponsibilitiesMeet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipmentOffer additional customer assistance by offering directions, maps, local area information, and appropriate service informationAnswer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendorsPlace outgoing calls for callback management, and miscellaneous calls as assignedAssist to assess condition of rental upon returnNotify Management of any known customer problemsNotify Management of any known vehicle problems and any required vehicle maintenanceContinuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom trainingEqual Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years oldHigh School Diploma or G.E.D.
requiredMust have a minimum of 1 years of customer service or sales experience in retail, guest services, or administrative supportMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futuresThe schedule for this position is:
Schedule : Thursday
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.
If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ) to contact us about your interest in employment.
