Family Peer Advocate - New York, United States - NYC Health + Hospitals

Mark Lane

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Mark Lane

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Description

About NYC Health + Hospitals:


Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.

Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.


The Mental Health Continuum is a collaboration between the Office of Behavioral Health at NYC Health + Hospitals (H+H), the Office of School Health and Climate at the NYC Department of Education (DOE) and the Bureau of Children, Youth and Family at the NYC Department of Mental Health and Mental Hygiene (DOHMH).

Through this collaboration, we will develop and implement a Mental Health Continuum to support the behavioral health needs of students in designated high-need neighborhoods (South Bronx, Central Brooklyn) in schools without on-site mental health services.


AREAS OF RESPONSIBILITIES:

Parent support, advocacy, system linkage, access to care.


GENERAL TASKS AND RESPONSIBILITIES WILL INCLUDE:

  • Providing information and referral
  • Engaging Families in service
  • Working with families to discern their strengths, needs, and priorities
  • Providing 1:1 assistance to help families connect to and participate in services Increasing parents' feelings of selfefficacy
  • Reducing stigma and feelings of isolation
  • Helping families identify goals and track progress
  • Supporting families to develop formal and informal networks of support
  • Empowering parents by increasing their knowledge and skills
  • Initiating and supporting parent support and skills groups
  • Helping families understand mental health diagnoses, medication, and treatment options
  • Helping families learn about services and navigate complex systems
  • Outreaches families postvisit
  • Escort children to their appointments
  • Maintains required documentation/tracking in electronic medical record (Epic) and use other electronic systems in accordance with established policies and procedures.
  • Conducts community outreach
  • Engages patients, parents and/or caretakers and/or community providers, as applicable, and provides resources and assistance needed to address issues preventing them from staying healthy
  • Assists in the preparation of information and educational materials
  • Report regularly to Supervisor for support and feedback; participate in program improvement efforts
  • All Other duties as assigned

Minimum Qualifications:


  • Four years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or,
  • Education and/or experience equivalent to (1 above). Study at an accredited college in Sociology, Psychology or other behavioral sciences may be substituted on a year-for-year basis for the experience described in (1 above). However, all persons must have at least one year of full-time experience as described in (1 above).

Department Preferences

  • New York City residency (Brooklyn, Bronx, Manhattan, Queens or Staten Island)
  • Excellent communication and documentation skills.
  • Proficiency in speaking a language other than English, preferably Spanish, Haitian Creole, Mandarin, Bengali, Russian, Cantonese, French, Arabic, Hindi, Urdu, Albanian, or Korean.
  • Credentialed Family Peer Advocate (FPA-C)

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

Pay:
$50, $60,000.00 per year


Work Location:
In person

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