Gsa Specialist - Estero, United States - Hertz

Hertz

Verified Company

Estero, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The General Services Administration (GSA)Specialist will be responsible for administering our GSA program through sales, contract administration, reservations and customer service.

The This position provides a high level of customer service and convenience for our GSA programs for Hertz and Dollar Thrifty brands.

What You'll Do:

Responsible for GSA contract administration including but not limited to, submitting daily bids, reservation booking, customer service and support rental transportation.
Assist GSA, renters and government entities with pre, on, and post rental inquiries; reservation inquiries including booking new reservations and cancelling, confirming or modifying existing reservations; and responds to booking errors and override requests.
Monitor and respond to inquiries submitted to the GSA Inboxes
Verifies Revenue Management submitted bids are accurate.
Provides contractual updates to internal stakeholders.
Other duties as assigned.
Ensuring daily bids are submitted timely.
Follow through on bookings needed, billing compliance, contract rewrites, etc.
Assists with annual contract audits
Maintain understanding of current requirements of GSA contracts
Communicate with operations on rental procedures and requirements.

What We're Looking For:

Bachelor's Degree
1 year of Customer Service experience, required
Experience with Luxury Brand Sales or Customer Service Preferred
Moderate proficiency with MS Word, Excel, PowerPoint, and Outlook
Thorough knowledge of GSA Contract and processes
Proven strong sales and closing skills with the ability to be friendly and engaging.
Ability to learn technology, software, reporting and processes quickly.
Capable of working independently and in an open team environment
Ability to collaborate with Hertz internal and external customers across multiple functions and locations
Flexible and adaptable
Results driven, ability to make decisions and help solve problems
Excellent verbal, written and interpersonal communication skills
Ability to work under mínimal supervision with a goaloriented mindset.
Excellent organization, time management, and prioritization skills.

What You'll Get:

40% off any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts

Voluntary Insurance Programs

Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.

The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities.

The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

EOE, including disability/veteran