General Manager - Washington - The Talent Shop

    The Talent Shop
    The Talent Shop Washington

    1 day ago

    $110,000 - $220,000 (USD) per year *
    Description

    General Manager – Restaurant (Full-Service BBQ / Craft BBQ Concept)

    Position Overview:

    Our client is seeking an experienced and dynamic General Manager to lead operations at a busy, craft-driven BBQ and American cuisine restaurant. This role requires a strong leader who can drive exceptional guest experiences, develop and mentor a dedicated team, and ensure operational excellence while meeting financial goals in a fast-paced, hospitality-focused environment.

    Key Responsibilities

    Leadership & Team Management

    • Recruit, hire, train, coach, and develop front-of-house and management staff to maintain high performance and a positive team culture.
    • Lead by example on the floor during peak periods to ensure service standards are upheld.
    • Create schedules that balance labor efficiency with service quality.

    Operations & Guest Experience

    • Oversee daily restaurant operations, including opening/closing duties, service flow, and guest satisfaction.
    • Maintain consistency in food quality, service delivery, restaurant cleanliness, and overall brand standards.
    • Handle customer feedback and resolve issues promptly to maintain a positive guest experience.

    Financial Performance & Reporting

    • Monitor and manage labor costs, food and beverage costs, inventory, and waste to support profitability.
    • Oversee budgeting, financial analysis, and daily cash-handling procedures.
    • Generate and review operational reports to inform decisions and implement performance improvements.

    Compliance & Safety

    • Ensure compliance with health, safety, sanitation, and liquor-licensing regulations.
    • Implement and enforce standard operating procedures for safe food handling and workplace safety.

    Qualifications

    • Proven experience in full-service restaurant management, preferably in a high-volume or casual dining environment.
    • Strong leadership, communication, and interpersonal skills.
    • Solid understanding of financial metrics and ability to manage budgets and cost controls.
    • Ability to work evenings, weekends, and holidays as needed.
    • Hospitality or business degree preferred but not required.
    * This salary range is an estimation made by beBee
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