- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
- Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory, File & Print services, DNS, DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Some network and server solution design and architecture.
- College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
- Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
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Research Technician Iii
1 day ago
Baylor College of Medicine Houston, United States**Summary**: · We are looking for a highly motivated Research Technician III to support a translational therapeutic project that focuses on disease mechanism driven drug discovery for skeletal diseases. The project is highly translational and has completed a successful phase 1 tr ...
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Research Technician Iii
1 hour ago
Baylor College of Medicine Houston, United States**Summary**: · The position is for a Research Technician III to provide responsible research assistance for studies on hepatitis B virus in the Department of Molecular Virology and Microbiology. This position will encompass both sterile maintenance and culturing of cells, growing ...
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City of Houston, TX Houston, United States**POSITION OVERVIEW**: · **Applications Accepted from**: ALL PERSONS INTERESTED · **Service Line**: Houston Water · **Section**: Waste Water Operation · **Location**: 4550 Groveway · **Workdays & Hours**: Monday - Friday, 7 a.m. 4 p.m. · Subject to change* · **_DESCRIPTION OF DUT ...
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Texscape Services Houston, United States**Texscapes Services** · Monarch Landscape Companies is a family of successful landscape brands in five states across the central and western United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. Our appr ...
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National Dentex Houston, United StatesJoin National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 60+ labs throughout the country. **Our team is gro ...
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Penske Truck Leasing Houston, United States Full time351 Gellhorn Dr, Houston, TX 77013 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet o ...
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Sterile Process Technician Iii
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Memorial Hermann Health System Houston, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
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Sterile Process Technician Iii
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Memorial Hermann Health System The Woodlands, United StatesAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...
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PrideStaff Houston, United StatesJob: IT Technician III - Emergency Network · Location: 77064 · Pay: $22-$27/hr DOE · Schedule: Monday - Friday 8AM-4:30PM · Full Time, Permanent Contract with Benefits, Holiday Pay, and PTO · Core Responsibilities (Not Limited To) · Process all inbound service requests and ...
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Core Group Resources Careers Houston, United States Permanent, Full timeCore Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and ...
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Boiler Technician III
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Core Group Resources Houston, United StatesCore Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and ...
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Maintenance Technician III
6 days ago
WinnCompanies Houston, United StatesWinnCompanies is looking for a Maintenance Technician III to join our a team at Hermann Park Lofts, a 380-unit market housing community located in Houston, TX. In this role, you will perform maintenance functions in the community, including rental units, residential common areas, ...
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Boiler Technician III
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Core Group Resources Houston, TX, United StatesCore Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and ...
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Engagement Technician III
6 days ago
Texas Southern University Houston, United StatesAs an Engagement Technician III, you will be at the forefront of delivering advanced technology solutions and support services for specialized computing and multiple technologies. This role involves handling complex and diverse computer and audio-visual (AV) support activities bo ...
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Automation Technician III
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Brunel Houston, United StatesJob Description: · We are seeking a skilled Automation Tech III to join our team in providing technical support for CygNet systems. The successful candidate will play a crucial role in ensuring the efficiency and reliability of our CygNet infrastructure. · Key Responsibilities: · ...
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Maintenance Technician III
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CommonSpirit Health Houston, United StatesOverview: · Baylor St. Lukes Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our teams efforts have led to the creation of many ...
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React Power Houston, United StatesJob Description · Job DescriptionSalary: DOE · JOB DESCRIPTION · Service Tech - Level 3 · Position Title: Service Technician · Division: Projects / Business Development · Department: Service Department · Direct Report: Service Manager · FLSA Status: Exempt · POSITION SUMMARY AN ...
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Research Technician III
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Baylor College of Medicine Houston, United States· SummaryThe Dan L Duncan Institute for Clinical and Translational Research (ICTR) provides a learning environment at Baylor College of Medicine that integrates data from diverse domains including the electronic medical record, geospatial and social information, and next generat ...
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Biomedical Technician III
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University of Texas M.D. Anderson Cancer Center Houston, United StatesThe University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & Worl Medical Technician, Technicia ...
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Biomedical Technician III
20 hours ago
MD Anderson Center Houston, United StatesThe University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's rankings. It is one ...
Level III Technician - Houston, United States - TeamLogic IT, Missouri City, TX
Description
Job Description
Job DescriptionBenefits/PerksCompany Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing, creating an environment thats fast-paced and dynamic. When you work for a local office, youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player
IT Technician III Responsibilities:
IT Technician III Requirements: