Program Assistant - Juneau, United States - COUNTY OF DODGE
2 weeks ago
Description
Status:
Full Time, Non-Exempt**
Starting Wage:$19.29/hr.***:
Department:
Human Services & Health**:
Position Open Until Filled - Application Review Date:May 24, 2024**:
_Monday - Friday 8:00 am - 4:30 pm_:
Dodge County offers a generous benefits package including:
- Paid Time Off (PTO)
- available for use after 30 days of employment
- 10 observed paid holidays
- Health, Dental, Vision Insurance
- Health Savings Account (HSA) with employer contributions
- HRA
- Life insurance, Longterm disability and Flex spending
- Participation in the Wisconsin Retirement System (WRS)
ESSENTIAL FUNCTIONS
- Greets and assists visitors. Notifies office staff of visitors, appointments, or schedules appointments as appropriate.
- Answers phone calls and routes within the assigned department as appropriate.
- Responds to inquiries regarding programs, services, or complaints and refers individuals to appropriate staff.
- Assists with mail distribution.
- Orders office and miscellaneous supplies as directed.
- Coordinates repair service for multifunction machines and vending machines as required.
- Schedules appointments, conference rooms, and vehicles or transportation, as required.
- Creates, proofs, edits, and/or formats routine correspondence, newsletter articles, etc.
- Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
- Performs routine office clerical functions; opens and distributes office mail; files, faxes, and photocopies documents; maintains office supplies, materials, and equipment.
- Provides backup assistance to other Department personnel as needed.
- Provides support to the nutrition program:
- Enrolls individual in the senior dining program.
- Distributes monthly menus to ADRC partners (libraries, stores, media).
- Reports meal site counts to catering service.
- Orders supplies for meal sites.
- Provides dining center staff with required information and forms.
- Assists with distribution of farmers market vouchers.
- Verifies new transportation rider eligibility and establishes accounts. Assists with coordinating transportation requests.
- Prepares, posts, distributes, and tracks computerized agenda documents, information packets and public notices. Records minutes as needed.
- Assists with creating and editing written and electronic marketing materials outlining the programs and services offered through the ADRC.
- Organizes and maintains all resource information in a variety of formats files, brochure racks, displays, website, computer database, printed directories, handouts, etc.
- Contacts local resources to collect and update information on available resources.
- Disseminates programming information in a variety of formats such as radio, website, newspapers, print material ,and social media sites.
- Maintains and updates the ADRC website and other social media platforms in accordance with County policy. Ensures there are no accessibility barriers by people with disabilities.
- Other duties as assigned.
REQUIRED JOB COMPETENCIES
- Creativity and knowledge of design concepts for creating communication materials such as brochures, flyers, displays, etc.
- Knowledge of community resources and effective marketing strategies.
- Ability to establish and maintain accurate records of assigned activities and operations.
- Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
- Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
- Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring mínimal direction and supervision.
- Ability to think quickly, maintain selfcontrol, and adapt to stressful situations.
- Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
- Ability to perform mathematical calculations required of this position.
- Ability to communicate clearly, concisely, and effectively in English in both written and verbal form.
- Skill in researching and understanding complex written materials.
- Ability to prepare and maintain accurate and concise records and reports.
- Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
- Ability to handle sensitive interpersonal situations calmly and tactfully.
- Ability to maintain professionalism at all times.
- Ability to maintain effective working relationships with individuals within and outside the organization.
PHYSICAL AND WORK ENVIRONMENT
- This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking,
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