Enrollment Services Officer - Kingston, United States - University of Rhode Island

University of Rhode Island
University of Rhode Island
Verified Company
Kingston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Position Information


Posting Number

  • SF01782
    Job Title
  • Enrollment Services Officer (Financial Aid Officer) (2 Positions)
    Position Number
and 106839
FTE

  • 1.00
    FLSA
  • Exempt
    Position Type
  • Professional Staff
    Union


  • PSA/NEA

  • Professional Staff Assoc
    Pay Grade Level
Grade Level: 10
Pay Grade Range

  • Salary Range: $55,761 $84,216
    Status
  • Calendar Year, Fulltime, Permanent
  • Department Information

Department

  • Enrollment Svs.
    Contact(s)Contact Phone/Extension**
    Physical Demands

Campus Location

  • Kingston
    Grant Funded
  • No
    Extension Contingency Notes

Job Description Summary

The search will remain open until the position is filled.
- __________________________________________________

-
BASIC
FUNCTION:

Carry out a full range of enrollment services activities. Advise and counsel students and families on all aspects of financial aid. Responsible for the direct supervision of Enrollment Service Representatives. Perform file review, verification, and awarding for students.
Duties and Responsibilities

ESSENTIAL
DUTIES
AND

RESPONSIBILITIES:


  • Supervise and manage the activities of Enrollment Services Representatives and student employees, both undergraduate and graduate.
  • Utilize internal and external databases such as PeopleSoft, COD and NSLDS to evaluate student eligibility for aid.
  • Correspond with students, faculty, staff, and parents. Interpret and explain federal, state, and university policies, procedures, schedules, deadlines, and other operational information while fostering a culture of equity and inclusion.
  • Collaborate with the call center in resolving escalated issues.
-
OTHER
DUTIES
AND

RESPONSIBILITIES:

Assist with the processing of all forms of student assistance. This includes loans (both federal and private), grant programs, private donor awards, merit scholarships, graduate assistantships, and student employment.

  • Serve as Enrollment Services representative for outreach events, including but not limited to Open Houses, Welcome Days, summer orientation, and FAFSA completion activities.
  • Perform other duties as assigned.
-
LICENSES,
TOOLS,
AND
EQUIPMENT:

Personal computers, printers, word processing, database management and spreadsheet software; enterprise system software (e.g., PeopleSoft). Microsoft Office Suite.
Required Qualifications

REQUIRED:


  • 1. Bachelor's degree.
  • 2. Minimum of two years of experience in financial aid, billing/collections, and/or registration and records.
  • 3. Demonstrated supervisory experience.
  • 4. Demonstrated strong interpersonal and verbal communication skills.
  • 5. Demonstrated proficiency in written communication skills.
  • 6. Demonstrated ability to work with diverse groups/populations.
  • 7. Demonstrated knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
    Preferred Qualifications

PREFERRED:


  • 1. Demonstrated experience working in a financial aid office in a higher education setting.
  • 2. Demonstrated experience with student administration software system (i.e., PeopleSoft).
  • 3. Demonstrated familiarity with external databases such as Common Origination and Disbursement (COD) and National Student Loan Data System (NSLDS).
  • 4. Demonstrated intermediate knowledge of Microsoft Excel.
  • 5. Demonstrated bilingual abilities (i.e., speaking, reading, writing, etc.)
-
___________________________________________________

ALL
REQUIREMENTS
ARE
SUBJECT TO
POSSIBLE
MODIFICATION TO
REASONABLY
ACCOMMODATE
INDIVIDUALS
WITH
DISABILITIES.**
Environmental Conditions

  • This position is not substantially exposed to adverse environmental conditions.
    Posting Date
  • 05/13/2024
    Closing Date

Special Instructions to Applicants

  • Please attach the following 3 (PDF) documents to your online Employment Application:
  • (#1) Cover letter.
- (#2) Resume.


Quicklink for PostingApplicant Documents**:


Required Documents

  • Cover Letter/Letter of Application
  • Resume


  • Other Document

  • References
**Optional Documents
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