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    Registered Dietitian Clinical Liaison Support - Harrisburg, United States - Aveanna Healthcare LLC

    Aveanna Healthcare LLC
    Aveanna Healthcare LLC Harrisburg, United States

    3 weeks ago

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    Description
    Position Overview

    The Clinical Liaison Support is an RD or diet tech who is a member of our clinical sales team and works with our referral sources in assisting discharge planners, providers, clients and their families with the transition to home-based care for enteral nutrition and other medical supplies.

    The Clinical Liaison Support role uses their clinical knowledge to ensure a positive outcome for the clients, families, and referral sources.

    This is an entry-level position to learn the enteral home care industry and support the growth of Aveanna Healthcare.

    Essential Job Functions

    Meet with providers (case managers, physicians, RNs, RDs, etc.) on a daily basis to assist in processing referrals and ensuring patients receive what they need.

    Check on status of new and existing patients, provide instructions on pumps, ensure patient and/or caregiver knows what to expect while on service.

    Complete documentation for new patient referrals; work with patient care team to ensure we have all appropriate paperwork to set up a patient on service.

    Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.

    Interface with physicians, dietitians, and case managers to clarify and manage patients' home feeding regimen.

    Respond and follow up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.

    Assist with special projects as assigned.
    Assist respective sales team peers in reaching start of care goals.
    Provide education and/or deliver supplies to patient homes upon request.

    Requirements
    Current RD or DTR license/credentials in the state or states where you will be working
    Knowledge and understanding of compliance with adherence to regulations
    Associate or Bachelor degree from state accredited program
    Ability and willingness to travel locally

    Preferences
    1-2 years of clinical experience preferred but not required

    Other Skills/Abilities
    Must maintain company and employee confidentiality at all times
    Must maintain professional boundaries at all times
    Ability to remain calm and professional in stressful situations
    Attention to detail
    Time Management
    Effective problem-solving and conflict resolution
    Excellent organization and communication skills

    Physical Requirements
    Must be able to speak, write, read and understand English
    Frequent lifting, caring, pushing and pulling of up to 25 pounds
    Occasional lifting, caring, pushing and pulling of up to 50 pounds
    Prolonged walking, standing, bending, kneeling, reaching, twisting
    Must be able to sit and climb stairs
    Must have visual and hearing acuity
    Frequent lifting and repositioning of patients
    Repeated or prolonged standing, bending, kneeling, twisting and occasional climbing of stairs
    Agility and strength sufficient to handle patients and equipment without assistance
    Must be able to appropriately respond physically and psychologically to emergency situations in the home or during transport

    Environment
    Performs duties in an office environment during agency operating hours
    Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
    Possible exposure to blood, bodily fluids and infectious diseases

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.
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