- Research and resolve payments for all customers by making up to 80 collection calls a day.
- Ensure aging accounts don't go past 60 days by investigating and reconciling customer accounts as related to payments.
- Provide stellar customer service by replying to and resolving customer correspondence.
- Update customer accounts with billing or other collection information as needed.
- Clarify, educate, manage, and explain company service options, fees, and processes to customers.
- Work independently yet cohesively with the team toward the overall success of the company.
- Reconciliation of customer accounts, explanation of contract, payment, and billing commencement terms, assistance with answering customer product & service inquiries, and providing resolutions.
- Build and maintain strong business relationships with existing customers.
- Review and analyze account statements and provide clients with accurate account information.
- Recommend potential products or services to management by collecting client information and analyzing customer's needs.
- 3 to 5 years of experience in Collections is required.
- Experience in customer service or support roles.
- Proficiency in Microsoft Office applications [Word, Excel] or GSuite products.
- Excel experience is required (Pivot tables, formulas, and reporting required).
- Preferred familiarity with NetSuite, Microsoft Dynamic, or other accounting systems.
- Proven ability to multi-task in a fast-paced, changing environment.
- Strong written and verbal communication skills
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K
- Flexible PTO plan & Company Holidays
- Entrepreneurial work environment partnered with high-growth career opportunities
-
Collections Specialist
17 hours ago
Bequest Asset Management Sarasota, United StatesWe are looking for an experienced Collections Specialist to join our team at Bequest Asset Management. Bequest is an asset management company that collects on 3rd party debt and on mortgage notes. · Our ideal Collections Specialist candidate should exhibit professionalism and tr ...
-
Sr. Collections Specialist
17 hours ago
SSC - Sarasota Sarasota, United StatesEssential Duties and Responsibilities · (List in order of importance or percentage of time spent on the particular responsibility - High to Low) · Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites. · Identify i ...
-
Collections Specialist I
6 days ago
SSC - Sarasota Sarasota, United StatesEssential Duties:Calling on past due accounts daily. · Responding to calls or correspondence from insurance companies and providing requested information to process the patient account. · Researches required information with appropriate departments · Communicates with insuranc ...
-
Credit Control Specialist
1 week ago
Informa Sarasota, United StatesInformais a leading international events, intelligence and scholarly research group. · We're the specialist's specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunitie ...
-
Medical Reimbursement Specialist
3 weeks ago
SNI Companies Sarasota, United StatesThe Reimbursement Specialist: · • Compiles, reviews, and processes billing and accounts receivable documents, insurance bills and payments, and prepares and maintains all accounts receivable and patient service revenue records and reports. · • Prepares, reviews, and submits month ...
-
Atlantic Cove Medical Group Sarasota, United StatesLocation: Sarasota, FL or Port Charlotte, FL · Job Summary: As a Billing Customer Service Representative at Atlantic Cove Medical Group, you will play a crucial role in ensuring the accuracy and efficiency of our medical billing processes while providing top-notch customer servic ...
-
Laboratory Technician
2 weeks ago
Covenant Metabolic Specialists Sarasota, United StatesCovenant Metabolic Specialists, LLC. is seeking a Laboratory Technician to help manage the processing of patient labs, shipping labs and pathology labs, ordering of supplies for the lab, and other duties. · Covenant Metabolic Specialists (CMS) was founded in October of 2019 by a ...
-
Credit Control Specialist
6 days ago
Informa Sarasota, United StatesInformais a leading international events, intelligence and scholarly research group. · Were the specialists specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities ...
-
Medical - Reimbursement Specialist
2 weeks ago
SNI Companies Sarasota, United StatesJob Description · The Reimbursement Specialist compiles, reviews, and processes billing and accounts receivable documents, insurance bills and payments, and prepares and maintains all accounts receivable and patient service revenue records and reports. · The Reimbursement Special ...
-
myDermRecruiter Sarasota, United StatesFull-Time Advanced Practice Provider Position near Sarasota, Florida · Job-6656 · Living in the community near Sarasota, Florida, is like being on a permanent vacation. The city is located on the Gulf of Mexico and boasts beautiful beaches, stunning sunsets and a relaxed lifest ...
-
Business Office Lead
17 hours ago
SSC - Sarasota Sarasota, United StatesEssential Duties:Assist cash services specialists as needed based on daily volume · Serve as an example to the Cash Services Specialist · Assist the Cash Services Leadership with assignments and functions within the department · Process all payments and adjustments received in ...
-
Client Support Specialist
2 weeks ago
HBKS Wealth Advisors Sarasota, United StatesClient Support Specialist · HBKS Wealth Advisors (HBKS), an independent personal financial planning and wealth management firm with offices in four states, 14 locations, and approximately $6 billion in assets under management. HBKS Wealth Advisors is part of the HBK CPAs and Co ...
-
Business Office Lead
2 days ago
Community Health System Sarasota, United StatesJob Description · Essential Duties: · * Assist cash services specialists as needed based on daily volume · * Serve as an example to the Cash Services Specialist · * Assist the Cash Services Leadership with assignments and functions within the department · * Process all payments a ...
-
Laboratory Technician
1 week ago
Covenant Metabolic Specialists Sarasota, United StatesCovenant Metabolic Specialists, LLC. is seeking a Laboratory Technician to help manage the processing of patient labs, shipping labs and pathology labs, ordering of supplies for the lab, and other duties. · Covenant Metabolic Specialists (CMS) was founded in October of 2019 by a ...
-
Regulatory Compliance Specialist
2 days ago
The Judge Group Sarasota, United StatesHiring Company: Delicatessen Services Co., LLCOverview:The Regulatory Compliance Specialist is responsible for maintaining and managing regulatory compliance documentation using the corporate Quality Management System. This individual serves as the primary technical resource for ...
-
Regulatory Specialist
1 day ago
Eaton Sarasota, United StatesEaton's ES EMEA CS LS division is currently seeking a Regulatory Specialist. This role is based out of our Sarasota, FL OR Long Branch, NJ facilities. The Regulatory Specialist will be responsible for developing, maintaining, and executing product certifications for new and exist ...
-
myDermRecruiter Sarasota, United StatesFull-Time BC/BE Dermatologist Position in Sarasota, Florida · Job-6486 · The Sarasota area is a vibrant coastal hub known for its stunning white-sand beaches, including Siesta Key Beach with its soft quartz sand. The city boasts a rich cultural scene, highlighted by the Ringlin ...
-
myDermRecruiter Sarasota, United StatesFull-Time BC/BE Dermatologist Position near Sarasota, Florida · Job-5804 · Join an Expanding Dermatology Team along Florida's Beautiful Gulf Coast · Are you a Board-Certified / Board-Eligible Dermatologist dedicated to providing results-driven patient care? myDermRecruiter is ...
-
Regulatory Compliance Specialist
17 hours ago
Boar's Head Brand/Frank Brunckhorst Co., LLC Sarasota, United StatesHiring Company: · Delicatessen Services Co., LLC · Overview:The Regulatory Compliance Specialist is responsible for maintaining and managing regulatory compliance documentation using the corporate Quality Management System. This individual serves as the primary technical resour ...
-
Patient Services Representative
2 days ago
Careerstaff Unlimited Sarasota, United StatesPatient Services Representative - PSS - OutpatientCareerStaff Unlimited is hiring a qualified Patient Services Specialist for afull-time,13-week contractposition with one of our most valued clients inSarasota, FL Qualified candidates will have a minimum of 1 year of recent experi ...
Collections Specialist - Sarasota, United States - Sangoma
Description
Collections SpecialistSangoma's value proposition is audaciously simple, our solution is highly scalable, and our service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market, which includes UCaaS, Collaboration, Video, Contact Center, Virtualization, Access Controls, and Trunking. Our core purpose is to reshape the way productive people collaborate and cooperate and to make each of us more powerful and enabled in our working lives. We are seeking a Credit & Collections Analyst who is familiar with the collections process. You must be extremely detail-oriented, eager to learn new technologies, and open to changing processes. You will be responsible for posting payments and making collection calls.
Your Role:
Sangoma is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
