Jobs

    Field Service Engineer - Hillsboro, United States - ASM Company

    ASM Company
    ASM Company Hillsboro, United States

    1 week ago

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    Description

    Field Service Engineer

    Job Location: Hillsboro, OR

    Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASMs global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required.

    Skills

    Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.

    Safety mentality

    Ability to work with hand tools

    Working knowledge of Oscilloscopes and DVMs

    Strong positive attitude with good customer service skills

    Clear and concise (English) verbal and written communications

    Knowledge of structured problem-solving techniques

    Working software knowledge of MS office

    Ability to work in a team environment

    Ability to work alone and/or with limited supervision

    Be able to interpret electronic / electro-mechanical schematics and drawing

    Education

    Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training

    Experience

    1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.

    Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.

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