Intermediate Software Implementation Specialist - Los Angeles, United States - Journal Technologies

Journal Technologies

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who We Are:

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.

We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia.

While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (

NASDAQ:
DJCO).

We also have a major office in Logan, Utah, a team in Melbourne, Australia, and a growing number of remote staff across North America and the world.

Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business.

Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.

Intermediate Software Implementation Specialist**:

The Software Implementation Specialist (SIS) will work as a member of the Litigation team. The SIS is responsible for delivering contracted products and services such as reports, business rules, and general software configuration.

The SIS will interact with customers as a primary representative for Journal Technologies as well as coordinate and complete a variety of activities in the configuration process.

The Software Implementation Specialist will be a standing expert on Journal Technologies' Product offerings, our internal implementation processes, and the customer's business processes.

Responsibilities:

Configure case management software using builtin administrative user interface including forms (screens), searches, and workflow
Creates business rules within the software using Groovy and Velocity
Gathers specifications for and reviews data conversion
Actively works on document/report specification gathering, development and review
Conducts onsite administrative and user training and golive assistance
Java fluency
Knowledge of Windows Serverbased environments and networks
Knowledge of interfacing with REST and SOAP APIs

Requirements:

Bachelor's degree, or equivalent work experience, and knowledge of project management principles.
3+ years of professional, fulltime experience with querying relational databases, preferably TSQL or PL/SQL
Proven experience as an Implementation Specialist, preferably within a similar environment.
Proven ability to maintain focus and work effectively with multiple demands
Knowledgeable on most: (Microsoft SQL database or Oracle database, and report software such as Jasper or Crystal Reports, Microsoft SQL reporting services, Java, Groovy, and Velocity)
Ability to demonstrate learning agility and critical thinking skills
Strong client relationship skills
Ability to work as part of a team to accomplish tasks
Must be able to recognize basic procedural issues as they arise, then escalate appropriately
Proficiency in the latest web technologies and working knowledge of various operating systems
Excellent analytical skills and time management skills.
Topnotch interpersonal abilities.
Affinity for multitasking with precision.
Ability to travel to client sites.

Preferred Qualifications:

Excellent Customer Service
Industry knowledge in Litigation

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.

Reports to:
Program Manager

Location:
USA; Remote

Why Journal Technologies?

Competitive compensation based on skills, experience, and years of service.
Quality medical, dental and vision coverage.
Competitive paid time off as well as paid holiday time.
401(k) retirement program.
Annual professional development funds $1,500 USD annual per employee.
Book subscriptions with an extensive library in each office for personal and professional growth.
Flexible working hours.
Ability for employees to work from a remote location (e.g., home) or office.
Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
Travel opportunities between Journal Technology offices and with clients.
We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.