Customer Service Representatives - Des Moines, United States - Palmer Group

Palmer Group Des Moines, United States

3 days ago

Description

Job Description

Palmer Group is looking for candidates to fill multiple Customer Service Representatives in the Des Moines area. Our clients work within a variety of industries, including financial services, insurance, agriculture, legal, construction and healthcare. Interested? Apply today

Responsibilities:

Respond to internal/external customer calls, emails, and other forms of communications, resolve inquiries promptly, efficiently, and professionally
Communicate answers and solutions to customers verbally and/or in writing
Research questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers
Assist other departments within operations depending on business needs
Utilize and navigate multiple computer systems, applications, and procedure tools to access and identify information
Collaborate with teammates, internal and external customers in creating solutions for different customer issues and situations

Requirements:

High school diploma or general education degree (GED)
1+ years of related experience or an equivalent combination of education and experience
Strong customer service orientation
Mathematical skills and strong attention to detail
Proficient in the use of Microsoft Office Suite
Skilled at solving practical problems and deal with a variety of situations

Position Types:

Permanent/Direct Hire
Contract-To-Hire
Short and long-term contracts

Work Model:

Open to on-site and hybrid
Day and evening shifts

Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market.

Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.

We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.

Through our relationships, we've built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.

Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

Company Description

Palmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
\r
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we've built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

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