Mental Health Referral Specialist - Lemon Grove, United States - Family Health Centers of San Diego

Family Health Centers of San Diego
Family Health Centers of San Diego
Verified Company
Lemon Grove, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Family Health Centers of San Diego (FHCSD) is looking for a Mental Health Referral Specialist to complete assigned referrals for assigned department(s).

Makes appointments directly into CMIS for the appropriate FHCSD site or service. Schedules translation services as needed and makes reminder calls as assigned. Provides excellent patient-centered communication and education regarding referral processes.


Responsibilities:


  • Accurately completes referrals to include ICD9 and CPT codes, following established department protocols. Makes initial appointments directly into CMIS; gives appointment cancelation information.
  • Actively tracks followup and referral pool(s); schedules patient services as required.
  • Answers 3040 incoming calls daily
  • Communicates to clinic staff status of pending referrals using CMIS updates and chart notes; indicates referral status changes as they occur.
  • Enters required data, including basic insurance and screening information. Provides fee information for selfpay patients.
  • Follows established protocols for patients who indicate they are in crisis.
  • Makes assigned reminder calls.
  • Schedules interpreter services as required.
  • Submits accurate and timely data about referrals and appointments by site.
  • Performs other duties as assigned.

Requirements:


  • High school diploma or GED equivalent required.
  • 1 year of experience in an ambulatory care setting required.
  • Successful completion of a Medical terminology course preferred.

Rewards:


  • Job type: Regular Full Time
  • Competitive Salary with Excellent Benefits
  • Retirement Plan with Employer Match
  • Paid Time Off, Extended Sick Leave and Paid Holidays
  • Medical/Dental/Vision/FSA/Life Insurance
  • Employee Discounts and Wellness Programs

Pay:
$ $22.67 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • 403(b)
  • 403(b)
matching

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Vision insurance

Healthcare setting:

  • Clinic
  • Outpatient

Medical specialties:

  • Psychiatry

Schedule:

  • 8 hour shift
  • Day shift

Application Question(s):

  • Do you have Call Center experience?
  • Pay range is $17/hr$22.67/hr.
  • This position has a rotating schedule M-F at Lemon Grove FHC and M-Thurs and Saturday. Saturday shift at Logan Heights FHC.

Education:


  • High school or equivalent (required)

Language:


  • Spanish (required)

License/Certification:

  • Driver's License (required)

Location:


  • Lemon Grove, CA required)

Shift availability:

  • Day Shift (required)

Ability to Commute:

  • Lemon Grove, CA required)

Ability to Relocate:

  • Lemon Grove, CA 91945: Relocate before starting work (required)

Willingness to travel:

  • 25% (preferred)

Work Location:
In person
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