Digital Asset and IT Manager - Naperville, United States - SERVPRO of Wheaton/Glen Ellyn

Description

Position Summary/Purpose

Responsible for the digital asset management of the organization, company intranet site, social media presence, and various technology support functions.

Primary


Responsibilities:

• Company intranet site administration, content creation and publishing, maintenance, improvements, integration with other digital assets as necessary.
• Create, maintain and ensure presence on various, appropriate company social media platforms. Ensure compliance with HQ and compartmentalize assets so they can be easily separated.
• Site administrator for company websites including maintenance, improvements and protection of company digital assets.
• Maintain inventory of technology assets (computers, tablets, phones, cameras, etc.) and rotate assets as necessary to ensure financial responsibility aligned with bestinclass hardware.
• Provide administrative support to organization (account creations, passwords and resets, etc.).
• Develop overall support strategy for organization (i.e., standards when various accounts are necessary such as Google or Apple).
• Develop list of IT assets for each position in the organization and provide those assets during onboarding (both hardware and software).
• Provide support during the offboarding process to ensure collection of assets and cancellations of accounts/subscriptions.
• Maintain and update malware protection devices to prevent viruses or computer hacking.
• Support integrated technology infrastructure across multiple locations.
• Spearhead smooth transition to HQ required technology changes as appropriate.
• Ensure accounts and hardware no longer in use are closed out/repurposed/retired in a frugal, safe, and responsible manner.
• Act as support contact for ad hoc technology issues or needs.

Coordinates plans with other managers. Plans, organizes, schedules, and budgets in an efficient and productive manner. Focuses on key priorities. Effectively juggles multiple projects. Coordinates plans with other managers and executives. Manages personal time well.

• Independent/Takes Initiative Takes calculated risks with favorable outcomes. Although committed to the team, is willing to take an independent stand. Initiates projects.
• Judgment and Decision-Making Applies a mature approach to decisionmaking. Demonstrates consistent logic. Anticipates consequences of decisions.
• Dependability The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Customer Focus Combines empathy for customer's situation with time and budget constraints to effectively manage and exceed customer's expectations.
• Technology Regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting.

The individual uses typical communication devices to effectively speed communication, and appropriately utilizes company-approved, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.

Qualifications - Knowledge, Skills, and Abilities

• Education and Experience Bachelor's degree in Information Technology and Administration

Pay:
$75, $95,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 3 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Naperville, IL 60563: Relocate before starting work (required)

Work Location:
Hybrid remote in Naperville, IL 60563