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Area Practice Manager - Arden, United States - QualDerm Partners
Description
Job DescriptionJob Description Description:
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S.
At QualDerm we are united in our purpose:
to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.
Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassedAREA PRACTICE MANAGER
Responsibilities:
Patient Experience
Manage and implement patient operational processes to provide an experience that is brand standard
Develop and oversee operational processes that entail open and clear communications to all patients and superior follow-up.
Ensure highest clinical and service standards across every touch point in the organization
Monitor measurement through client survey initiative
Team Leadership and Development
Working Manager position. Coach, staff, backfill, and assist the Practice Manager position as needed.
Keen understanding of how important talent is to brand development – people are our most important asset
Recruit, train, compensate, motivate, retain
Understand staffing model and ensure adequate team coverage is in place at all times
Strong commitment to training, delegation and empowerment
Superb communicators both up and down in the organization
Create an atmosphere of energy, optimism, selflessness and teamwork
Creation of personal and professional development plans and updated job descriptions
Measure and improve employee satisfaction
Outreach and Brand Integration
Believe in and personify the Pinnacle brand
Ultimate accountability for center growth (P&L)
Absolute resource and partner to all partner site clinicians and owners
Contribute to the strategic direction of Pinnacle
Responsible for productive practice outreach and marketing initiatives including personal outside calls, CEs, lunch n' learns, conferences, etc.
Financial Performance
Profound understanding and commitment to analytics through forecasting models, regular reporting, and ongoing optimization
Daily management to a budget and ensure tight financial controls
Full understanding and management of workforce costs and deployment
Data Integrity & Privacy
High degree of technical capability and understanding of all our technical systems inside and out
Ensure patient privacy and HIPAA guidelines and processes are in place and executed daily
Ensure the highest accuracy of system data consistent with brand standard
Utilize technology to streamline client experience
Qualifications
Proven experience in leading and building an organization
35 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedules
Financial acumen
Forecasting
Understanding of daily reporting and how to manage a P&L
Achieving profitability and patient mix goals
Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
High level of customer service execution
Tech savvy
Clinical understanding
Ability to work within tight deadlines
Innovation Must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edge
Bachelor's Degree plus but will consider candidates with experience in lieu of degree(s)
Benefits of Joining Pinnacle Dermatology
Competitive Pay
Medical, dental, and vision
401(k) - up to 4% company match; immediately vested; available after 90 days
Paid Time Off - accrual starts upon hire, available after 90 days
6 Paid Holidays available immediately
Up to 2 Personal Holidays, available after 90 days, prorated based on hire date
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners is proud to be an equal opportunity employer.? We celebrate diversity and are committed to creating an inclusive environment for all employees.
#INDQDP
Requirements:
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