General Manager - Menlo Park, United States - Burma Inc

Burma Inc

Verified Company

Menlo Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Skills and Qualifications:

35 years of management experience in an upscale restaurant desired Strong understanding of P&L management Active Food Handler, RBS certificate, Sexual Harassment cert. Experience with Asian cuisine a plus. Knowledge of food safety and hygiene regulations. Proven ability to train, lead, and motivate a diverse frontofhouse team. Experience with Toast POS system, ADP, Opentable, Doordash, UberEats. Working knowledge of Google Spreadsheet and Docs a plus Knowledge of wine and beverage service is a plus.

Responsibilities:

Supervise and coordinate all frontofhouse activities to ensure excellent dining experiences for guests.
Train, mentor, and lead a team of waitstaff, hosts, and bussers. Ensure exceptional customer service standards are consistently met.
Manage reservations, seating arrangements, and customer flow to optimize restaurant efficiency.
Oversee the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guests.
Handle customer inquiries, feedback, and complaints with professionalism, grace, and efficiency.
Work with AGM with any duties outside of regular business hours, including scheduling, deposits, inventory, and payroll.
Monitor and approve all voids and discounts
Responsible for opening and closing duties of the restaurant as needed
Ensure that the restaurant is ready for service at the beginning of every shift.
This position reports to the VP of Restaurant Operations.

Compensation and Benefits: