Salesforce Health Cloud, Data Cloud and Marketing Cloud Administrator - Orlando, United States - Maxor

Maxor Orlando, United States

2 weeks ago

Description

OverviewAt

MaxorPlus , we're committed to transforming healthcare through innovative solutions. As a

Salesforce Health and Data Cloud Administrator , you'll be an integral part of our team, ensuring the seamless operation and optimization of our Salesforce system across multiple business lines.

This newly created position offers an exciting opportunity to shape the future of our organization.

You will play a pivotal role in implementing, customizing, and maintaining our Salesforce Health Cloud, Data Cloud, and Marketing Cloud platforms.

Your expertise will drive user satisfaction, enhance efficiency, and align our technology with corporate goals.

Our Company

We're Maxor and we're building a different kind of pharmacy company.

We're transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies.

We put people first and are committed to providing outstanding service across all aspects of our business.

We believe there's a better way to deliver pharmacy and healthcare services to people across the country, and we'd love for you to help us do it.

Our Locations

The Maxor workforce brings robust experience, diverse perspectives and passion from over 1,000 employees working all over the US in pharmacies, hospitals, home offices, or corporate offices.

This is a remote, home-based role.

ResponsibilitiesIn this role, you will:

Support End Users:
Manage and support 350+ end users, ensuring a seamless experience with Salesforce Health & Data Cloud.

Ensure users are getting the most out of the technology.

Maintain a keen focus on user satisfaction and usability.

Support daily needs of all stakeholders and their teams.

Customize the Platform:

Collaborate closely with business stakeholders to understand project goals and gather system requirements to propose solutions that align with business needs.

Lead change management efforts, ensuring thorough testing and clear communication before deploying changes.

Administer third-party integrations to enhance system functionality.

Maximize return on investment (ROI) by aligning Salesforce with corporate objectives.

Plan for scalability to accommodate future growth.

Project Management:
Lead a team of 2 salesforce project managers to deliver successful projects.

Oversee data management, security, and analytics within the Health and Data Cloud environment.

Ensure timely project execution and adherence to quality standards.

Strategic Leadership:

Create and lead a Salesforce "Center of Excellence" to lead and manage Maxor's Salesforce platform, including projects / enhancements, maintenance, and support.

Drive positive, direct relationships with stakeholders throughout Maxor and Gateway Health Partners.

Create a unified product roadmap for the Salesforce platform

Act as a liaison between IT and the business, understanding how Salesforce Health Cloud enables defined business goals.

Communicate effectively at an executive level.

Stay informed about new Salesforce enhancements and capabilities available through Health, Data and Marketing Cloud.

QualificationsEducation:
Bachelor's degree and 3 years of work-related experience, or Master's degree and 1 year of work-related experience

Certifications:
Data Cloud and Health Cloud Administrator certification (required)

Marketing cloud certification (preferred)

Experience:
Strong practical deployment knowledge of Salesforce configurations.

Relevant Salesforce Health Cloud platform development experience.

Leadership and people management experience.

5+ years' experience with HTML, XML, CSS, and JavaScrip.t

2+ years' experience with SOAP APIs, REST APIs and integration techniques

Familiarity with security standards such as TLS, SSL, SSO and data encryption preferred.

Change Management leadership and execution.

Proven ability to communicate and lead at an executive level.

Pharmacy Benefit Management (PBM) experience (preferred)

Skills:

Change Management :
Implement and manage changes effectively.

Customer Service :
Prioritize user satisfaction and responsiveness.

Leadership :
Lead project managers and drive successful outcomes.

Strategic Thinking :
Align technology with business objectives.

People Management :
Collaborate with stakeholders and teams.

Product Management :
Optimize system functionality.

User Management :
Administer user access and profiles.

Data Management :
Oversee data integrity and analytics.

Security :
Ensure system security and compliance.

Business Analysis :
Understand business requirements.

Automating Processes :
Streamline workflows.

Analyzing Data :
Extract insights from system data.

Problem-Solving :
Address challenges effectively.

Communication :
Present insights to executive leadership.

Learner Mindset :
Stay updated on industry trends.

Attention to Detail :
Ensure accuracy and quality.

Salesforce Administration :
Health Cloud, Data Cloud, Marketing Cloud

WHY MAXOR?

Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare.

Come join Maxor and make a direct impact on patients' lives. Improve your own wellbeing with our robust benefits and flexible work environment. At Maxor, you have a career with limitless possibilities and the charge to make a difference.

A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup.

We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy

care .

WE OFFER :

A diverse, progressive culture that supports a work from home model, a "dress for your day" attire when working onsite, and a collaborative, team oriented environment.

Our industry leading compensation and health benefits include:
Comprehensive mental health and wellbeing resources

Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums

Company paid basic life/AD&D, Short-term and Long-term disability insurance

Rx, dental, vision, short-term disability, and FSA

Employer-matched 401k Plan

Industry leading PTO plan

And MORE

Maxor is an EOE, including disability/vets

Please apply online at:
https://careers-#J-18808-Ljbffr

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