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    Leasing Concierge - Denver, United States - Cornerstone Apartment Services Inc

    Cornerstone Apartment Services Inc
    Cornerstone Apartment Services Inc Denver, United States

    2 weeks ago

    Default job background
    Description
    At Cornerstone Apartments, we're more than just a property management company. We're creators of exceptional living experiences in Denver's most desirable neighborhoods. Committed to quality service and innovation, we foster vibrant communities that residents are proud to call home. We use our scale to generate leasing traffic, reduce operating costs, and attract dynamic and engaged employees.

    This position is fully in-office in Denver, CO.

    The role will focus on correspondence with prospective residents to generate leasing traffic and provide superior customer support through the leasing process.

    Duties and responsibilities

    Greet residents and guests with a welcoming smile and professional yet friendly demeanor
    Utilize customer service expertise to talk with prospects over the phone about our application process, building amenities, lease terms, fees, qualifications, and general leasing information
    Answer incoming leasing phone calls, provide follow-up texts to leasing inquiries, conduct follow-up calls to prospective residents, and schedule tours
    Conduct virtual apartment tours as needed
    Work within Funnel to complete all action-required tasks, prospect follow-ups, lead management and assist with the organization of agent calendars
    Manage leasing emails and voicemails
    Provide assistance with the move-in process and key pick-ups
    Involvement and effective communication with all departments within Cornerstone
    Other duties as assigned

    Compensation Package

    Starting pay of $22.00-$24.00 hourly, depending on experience
    Two weeks of Paid Time Off, accrued in your first year
    9 Paid Holidays - includes your birthday
    401k 100% vested after 90 days, up to a 4% match of gross salary
    Medical, Dental, and Vision (all 90% paid by Company), Accident, Critical Illness, Hospital, and Life Insurance

    Qualifications

    Outgoing, friendly, organized, and service-oriented
    Basic computer and software skills, including Microsoft Office
    Experience providing exceptional Customer Service, required
    CRM experience, preferred
    Bachelor's degree, preferred
    Experience working with RentCafe, a plus
    Excellent verbal and written communication skills
    Detail-oriented, quick learner, multitasker
    Solution-based thinking
    Work independently to achieve goals

    Working Conditions

    Position is full time in office Monday-Friday from 8:30am - 5:00pm with a 30-minute lunch.

    Work location:
    Denver, CO

    Work-Life Balance

    Fun Wellness Program with competitions, Friday happy hours, employee golf outing, Pride parade, City Park Jazz, Rockies game, book clubs, company lunches, Halloween party, holiday party, and an annual department retreat to the mountains...

    we like to have fun

    Equal Employment Opportunity Statement


    The best qualified individuals are employed from the available labor force and provided with opportunity for advancement, where possible, in a manner which does not discriminate because of genetic information, race, color, religion, gender identity, age, national origin, ancestry, marital status, arrest and court record, disability, sexual orientation, military status, veteran status, or other grounds protected under applicable state and federal laws, regulations, and/or executive order except as allowed by law.

    This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

    Applicants will be subject to a criminal background check and motor vehicle record check.

    CAS300

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