Enterprise Shared Services Program Manager Ii - Los Angeles, United States - L.A. Care Health Plan

L.A. Care Health Plan

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Enterprise Shared Services Program Manager II (Limited Duration)

Job Category:

Administrative, HR, Business Professionals
Department:Claims Data and Support Services
Location:Los Angeles, CA, US, 90017
Position Type:Full Time
Requisition ID:11168
Salary Range:$117,509.00
(Min.) - $152,762.00
(Mid.) - $188,015.00
(Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to lowincome Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission:
L.A.

Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Enterprise Shared Services Program Manager II is responsible for leading and managing a portfolio of strategic and transformational enterprise wide programs and projects that are generally complex and large in scope.

In this capacity, the Program Manager will work collaboratively with leadership, management and other stakeholders including Business Owner(s), Investment Review Board, intake and program/project teams and participate in program governance and administration meetings as appropriate.

This position will synchronize the work of cross-functional project teams and provide direct or indirect oversight of Senior Project Managers and Project Managers across the organization.

A key function of this position is to serve as the primary point of contact between executive leadership and the program team, engage all stakeholders and communicate the program's progress.

This position is accountable for working with and facilitating processes to accomplish complex program objectives, managing change and resolving issues that span project teams and departments by planning, organizing, directing and supervising program activities in a cost effective and productive manner to achieve strategic value and the organizational vision.

This position closely collaborates with business owners, vendors and other organizational staff to understand the business need for each project and makes decisions based on what is best for the organization.

This position supports business owners in preparing the project executive summary of needs, solutions, costs, benefits, and implementation schedules.

In addition, this position ensures executive summaries are submitted to the Investment Review Board/Leadership Team for review and approval in a timely manner.

Upon Leadership approval, this position will manage the creation of definitive project execution plans (Plan of Record) and business cases.

In addition, this position will have the ability to turn around any-size troubled project when necessary.

Integral to the success of this position is positive interaction with business owners and unit staff, management, third party contractors/vendors, cross-functional project team members and other department resources to ensure effective management and momentum of Enterprise Shared Services projects as well as organizational strategic initiatives.

This position identifies PM-related training needs and conducts trainings.

This individual will be a role model for integrity and will establish and maintain effective professional work relationships, working collaboratively with all levels of management and business owners to help guide the discipline of planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals.

Duties

Creates, develops, and maintains the program plan and supports development of program related project plans.

Manages quadruple constraints of scope, schedule, cost and quality and ensures that integrated master plans including: business, technical, reporting, training, testing, and implementation plans and schedules are followed.

Meets with Business Owner(s) and Project Managers/teams on a regular basis, weekly or more often, as needed.
Partners with Business Owner(s) to develop communications plan, test plan, training plan, risk management/mitigation plan, and plan of record.

Directs others to successfully complete projects on time, within scope and on budget by ensuring that all Project Managers supporting the program create, manage, and maintain their project schedules, resources, and project artifacts, support centralized document repository, identify risks, assumptions, issues, and dependencies, provide timely status reports and proactively escalate issues for resolution.

Accountable for scheduling, cost tracking/budget, resource management allocation and utilization, program component integration and supporting program performance.
Supervises multiple projects within a program to achieve continuous alignment with the organization