Pbx Operator - Vidalia, United States - Memorial Health Meadows Hospital

Memorial Health Meadows Hospital

Verified Company

Vidalia, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity.

We care like family Jump-start your career as a
PBX
Operator today with Memorial Health Meadows Hospital.

We are seeking a PBX Operator for a 3 PM to 11 PM every other weekend shift. The shift is Friday-Sunday.

Benefits:

Memorial Health Meadows Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues.

The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, longterm care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long

- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employeeonly coverage to fulltime and parttime colleagues based on income.

Learn more about Employee Benefits

_ Note:
Eligibility for benefits may vary by location._

Job Summary and Qualifications:

As a
PBX
Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner.

The Operator provides exceptional communication skills and plays a vital role in daily communication.

What you will do in this role:

You will answer the switchboard in a calm and professional manner.
You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.
You will maintain department oncall schedules.
You will report all telephone repair problems to appropriate areas as directed.
You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.
You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.
You will accurately transfer calls to the correct extension or department.
You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.
You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

What qualifications you will need:

You must have a high school diploma or equivalent
Operator and/or customer service experience is preferred

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._