Centralized Scheduler - Georgetown, United States - Longhorn Imaging Center
Description
Longhorn Imaging is looking for a Centralized Scheduler to join our team located in GeorgetownABOUT LONGHORN IMAGING
Longhorn Imaging Center is locally owned and operated right here in the heart of Texas.
While we have only been open for 6 years, we already have 7 locations throughout the Austin and surrounding areas With rapid growth comes endless possibilities for future opportunities within the company.
The company not only values our team's feedback and ideas in all areas, but we also encourage it Longhorn Imaging is committed to building a workplace environment that is focused on more than just productivity.
ABOUT THE ROLE
Centralized Schedulers will be responsible for answering incoming calls from our patients, providers, and other inbound callers to set up their appointments for diagnostic imaging, answering general questions about the services we provide, and directing calls to the correct department for other needs.
RESPONSIBILITES
- Scheduling new patients and existing patients for diagnostic imaging
- Answering incoming phone calls
- Assist in patient follow up for pending referrals
- Maintain knowledge of ongoing scheduling protocols
- Navigate scheduling software
- Communication with other departments within the company
QUALIFICATIONS
- Minimum 1 year of Customer Service experience
- General Knowledge about G-Suite (Gmail, Google Docs, Google Sheets)
- Proficiency in managing multiple tasks concurrently
- Excellent written and verbal communication skills
- Great organizational skills and attention to detail
- High School Diploma or GED; some college preferred
OPTIONAL QUALIFICATIONS
- Medical Scheduling Experience
- Bilingual (Spanish preferred)
Pay:
$ $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Healthcare setting:
- Outpatient
Medical specialties:
- Radiology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Computer skills: 1 year (required)
- Medical office: 1 year (preferred)
Language:
- Spanish (preferred)
Ability to Relocate:
- Georgetown, TX 78626: Relocate before starting work (required)
Work Location:
In person
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