Customer Account Manager - Phoenix, United States - isolved

isolved

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Work Here

Headquarters is in Charlotte, NC
Recently expanded to nearshore

- isolved ranked for SMB Payroll in 2023 Sapient Report

Voted top places to work in USA 2023

The isolved Customer Account Manager is responsible for building and maintaining relationships with isolved's diverse client base.

You add value to the isolved experience by sharing relevant industry news, asking insightful questions and offering HCM (Human Capital Management) technology solutions that save your clients' time, money and frustration.

As a trusted advisor, you actively contribute to the company's sales success in a professionally deliberate and quantifiable manner.

Core Job Duties

Develop a thorough understanding of isolved's robust suite of SaaS offerings.
Proactively assess, clarify and validate your clients' needs by building relationships and identifying opportunites.
Perform as an advisor and consultant to our clients in regard to their Human Capital Management needs.
Listen attentively and communicate the benefits of our HCM software in an engaging, easytounderstand manner.
Upsell clients while maintaining the feelings of goodwill that create clients for life.
Maintain a positive attitude at all times with our clients and within the internal team.
Collaborate with support/operations to ensure the client has a great experience.
Achieve success by meeting and exceeding the monthly metrics regarding calls, demos and quota attainment.
Collaborate and refer 401k and people services team appropriate leads.

Minimum Qualifications

Typically requires a minimum of 6 years of related experience.
A high school diploma, 4+ years of sales experience, 1+ years of HCM experience, strong work ethic.
Proven relationship building abilities.

About isolved

EEO Statement
- isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.