OKC Depot Customer Support Engineer - Oklahoma

Date Posted: · Country: · United States of America · Location: · US-OK-TINKER-AFB-CUST ~ 3001 Staff Dr ~ TINKER AFB (External Site) · Position Role Type: · Onsite · U.S. Citizen, U.S. Person, or Immigration Status Requirements: · U.S. citizenship is required, as only U.S. citizen ...

Job description

Date Posted:

Country:
United States of America

Location:
US-OK-TINKER-AFB-CUST ~ 3001 Staff Dr ~ TINKER AFB (External Site)

Position Role Type:
Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:
None/Not Required

Security Clearance Status:
Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Job Summary:
This position is in Military Engines Customer Support Engineering within Pratt & Whitney's military engine sustainment organization and located in Oklahoma City, Oklahoma. The position will interface with the depot production operations organization for the maintenance, overhaul, repair, and remanufacture of F117/F119/F135 engines. Internal interfaces with hardware Customer Support Engineers, Component Integrated Product Teams, Logistics Program Management, Program Office, Quality, Support Equipment, and Fleet Management organizations. The initial focus for this position will be on the F119 engine.

What You Will Do:

• Manufacturing blueprint
• Item Repair strategy
• Technical data review & interpretation
• Support processes authoring technical dispositions and SAP EQN System dispositions
• Participate in lean manufacturing initiatives that support continuous process improvement
• Coordination with engine fleet management programs
• Technical support of Hardware field issues
• Product team technical presentations and cross organization communication
• Development and creation of standard work for various processes/procedures
• Develop databases and process matrices

Qualifications You Must Have:

• Bachelor's degree with 2+ years of total professional work experience which includes the ability to review and understand technical concepts related to jet engine hardware performance and life cycle durability; or an advanced degree in a related field. An Associates Degree with 4+ of prior relevant aviation/jet engine experience or 6+ years total aviation/jet engine experience may also be considered.

1+ years authoring technical documents

1+ years in a role responsible for resolving technical issue

• Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship.

Qualifications We Prefer:

• Familiar with prints, Team Center, Webtop, and/or similar systems and SAP
• Strong interpersonal, teamwork, communication, organizational, time management skills and the ability to work well with multi-disciplinary groups is required.
• A working-knowledge of gas turbine engine operating theory, value stream mapping, standard operating procedures, and root-cause analysis, mistake-proofing is desired.
• Previous experience with military jet engine logistics, repairs, maintenance, or A&P Mechanic certification is preferred.
• Ability to obtain a secret clearance

Learn More & Apply Now:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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