Software Support Engineer - Oklahoma City, OK
3 weeks ago

Job summary
The Software Support Engineer aids advises and provides solutions in support of enterprise application adoption incident resolution and problem resolution.
Key Responsibilities
- Tier 23 Technical Support: Diagnose and resolve complex technical issues related to our enterprise software suite.
- Incident Management: Lead the technical response for critical production issues coordinating between customer success teams and core engineering to minimize downtime for carriers and agents.
Job description
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