Software Support Engineer - Oklahoma City, OK

Only for registered members Oklahoma City, OK, United States

3 weeks ago

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Job summary

The Software Support Engineer aids advises and provides solutions in support of enterprise application adoption incident resolution and problem resolution.

Key Responsibilities

  • Tier 23 Technical Support: Diagnose and resolve complex technical issues related to our enterprise software suite.
  • Incident Management: Lead the technical response for critical production issues coordinating between customer success teams and core engineering to minimize downtime for carriers and agents.

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