Concierge - Alexandria, United States - FirstService Residential

FirstService Residential

Verified Company

Alexandria, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Overview:

Providesexceptional customer service. Meets and greets residents; checks guests and service providers in/out.

Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.

Assistswith general concierge services and performs administrative clerical,Wordand Excel document work. Walks the building premises as directed for monitoring purposes.

This is for Saturdays/Sundays 7am-3pm. Must be available every Saturday and Sunday

Your Responsibilities:

Providesexceptional customer service.
Meets and greets residents; checks guests and serviceproviders in/out.
Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.
Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.
Walks the building premises as directedfor monitoring purposes.
Monitors and controls access to the building.
Resolves and followsup on all complaints/issues, escalating to supervisor if necessary.
Providesgeneral concierge services as well as administrative clerical work when needed.
Helpsmaintaina safe and secure environment throughout the building/property(s).
Walks the building premises as directed for monitoring purposes.
Have the ability tounderstand and complete all required forms.
May be assigned other duties by supervisor

Skills & Qualifications:

Keen attention to detail.
Ability to manage multiple priorities.
Demonstrates excellent customer service,communicationand time management skills.
Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.
Command of information system hardware/software is preferred.
Good written and verbal communication skills.
Strong customer service and interpersonal skillsrequired.
Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.
Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions.
Ability to lift lbs.
Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary.
Handle, grasp and lift objects and packages; must be able to reach with handsand arms.
The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time.
Must have the ability to detect auditory and/or visual emergency alarms.
Occasional overtime may berequired.
Must have the ability to work extended/flexible hours, and weekends.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision,and others.

In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions.

Compensation:

$17.50 perhour

Disclaimer Statement:

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification.

It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.

This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.