- Performs on-site installation, calibration, repair, preventive maintenance, upgrades, and customer training sessions (may work off-hours and weekends).
- Installation and planning (site planning, site inspection, installation) Troubleshooting, Problem resolutions, repairs, fixes Upgrades, performing engineering changes Calibrations Preventive maintenance Conducting customer training.
- Performs timely problem site management such as triggering alert processes appropriately to prevent excessive customer anxiety. Proactive communication, including negotiations on alternative solutions, and tracking of activities till problem resolution is complete.
- Develops an effective working relationship with customers through:
- Advising customers on environmental factors such as humidity, power, air conditioning, hardware/software/application upgrades, etc., that may affect the operation of the system.
- Understanding the current and future operational support needs of the assigned customers. Having close communication with customers to ensure the maximum operational reliability of their systems.
- Be an effective member of the service team through:
- Submitting timely Weekly Time Sheets and Field Maintenance Reports Proactive communication with the account team/management about customer activities.
- Updating and communication of customer support plans and requirements.
- Creating/maintaining account files and updating customer information timely.
- Getting feedback on customer satisfaction and acting on concerns by frequent contact with assigned customers.
- Improves personal expertise and effectiveness by:
- Becoming familiar with Service Support Process and Alert/Escalation System Attending necessary training to increase competency in assigned technology and to increase productivity and professionalism.
- Practicing teamwork within the country, region, and across disciplines.
- Develops good work practices in:
- Completing Weekly Time Sheets and Field Maintenance Reports to account for time, expenses, inventory billing, etc.
- Following all required safety practices
- Associate or Bachelor's degree in electronics, robotics, material science and engineering, mechanical engineering, or physics.
- Minimum of three years experience in field service support at a PVD equipment company or PVD/Ion Beam-related company (Preferred).
- Demonstrated ability to communicate with customers to resolve technical equipment issues Demonstrated ability to work under pressure while ensuring customer satisfaction.
- Strong analytical and troubleshooting skills Strong presentation, written, and verbal communication skills Ability to work in a team environment.
- Ability to produce and present reports; participate in customer meetings
- Reading and Writing Fluency in English Ability
- Willingness to travel frequently out of home aspiring managers.
-
Service Engineer
4 days ago
Cardiac Imaging, Inc. Chandler, United StatesJoin the country's leading Cardiac PET provider Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. · Despite heart disease being the leading cause of death in the US, most physici ...
-
Service Engineer
3 weeks ago
Cardiac Imaging, Inc. Chandler, United StatesJoin the countrys leading Cardiac PET provider Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. · Despite heart disease being the leading cause of death in the US, most physici ...
-
Service Engineer
2 weeks ago
Cardiac Imaging, Inc. Chandler, United StatesJoin the country's leading Cardiac PET provider Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. · Any additional information you require for this job can be found in the below ...
-
Service Engineer
2 weeks ago
Cardiac Imaging Inc Chandler, United StatesJob Description · Job DescriptionJoin the country's leading Cardiac PET provider Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. · Despite heart disease being the leading cause ...
-
Customer Service Engineer
1 week ago
KLA Phoenix, United StatesBase Pay Range: $ $52.41 Per Hour · Primary Location: USA-AZ-Phoenix-KLA · KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the ben ...
-
Field Services Engineer
3 weeks ago
Insight Global Chandler, United StatesSkillset: Field Service Engineer II · Basic Qualifications: · Open to 100% travel (will be reimbursed and provided per diem) · 2+ years previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment · Excellent customer interface skills and ...
-
Field Services Engineer
2 weeks ago
Tokyo Electron US Chandler, United StatesCompany: Tokyo Electron · Position: Field Service Engineer · Duration: 12 month contract converted permanent · Rate: $25-30/hr · Location: Phoenix, AZ · Interview Process: 2 rounds via teams · Must Have: · • Associates degree in electronics, engineering, or other applicable field ...
-
Field Services Engineer
3 weeks ago
Nova Ltd. Chandler, United StatesNova Measuring Instruments, Inc. is looking for a Field Service Engineer to support our customer in Chandler, AZ. Relocations within the US will be considered. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology deve ...
-
Field Services Engineer
2 weeks ago
Insight Global Chandler, United StatesSkillset: Field Service Engineer II · Basic Qualifications: · Open to 100% travel (will be reimbursed and provided per diem) · 2+ years previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment · Excellent customer interface skills and ...
-
Field Services Engineer
2 weeks ago
Prosum Chandler, United StatesThis is a full-time/direct-hire Field Service Engineer position with a growing international semiconductor equipment provider with a presence in Chandler, Arizona. This role will be 70-80% onsite and the rest remote. Semiconductor industry experience is required. · Job Descripti ...
-
Field Service Engineer
2 weeks ago
Manpower Group Chandler, AZ, United StatesField Service Engineer – $85 - $100K/annually · Our client in Chandler Arizona is looking for hardworking, motivated talent to join their team. Great company, very competitive pay and benefits, relocation available. Don't wait... apply today · Whats in it for you? · $85k - $100k ...
-
Field Services Engineer
3 weeks ago
Tokyo Electron US Chandler, United StatesCompany: Tokyo Electron · Position: Field Service Engineer · Duration: 12 month contract converted permanent · Rate: $25-30/hr · Location: Phoenix, AZ · Interview Process: 2 rounds via teams · Must Have: · Associates degree in electronics, engineering, or other applicable ...
-
Field Services Engineer
2 weeks ago
Tokyo Electron US Chandler, United StatesCompany: Tokyo Electron · Position: Field Service Engineer · Duration: 12 month contract converted permanent · Rate: $25-30/hr · Location: Phoenix, AZ · Interview Process: 2 rounds via teams · Must Have: · • Associates degree in electronics, engineering, or other applicable fiel ...
-
Field Services Engineer
1 week ago
NOVA Chandler, United StatesNova Measuring Instruments, Inc. is looking for a Field Service Engineer to support our customer in Chandler, AZ. Relocations within the US will be considered. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology deve ...
-
Field Services Engineer
3 weeks ago
NOVA Chandler, United StatesNova Measuring Instruments, Inc. is looking for a Field Service Engineer to support our customer in Chandler, AZ. Relocations within the US will be considered. The FSE will perform engineering and technical activities, while utilizing companys R&D teams to direct technology devel ...
-
Field Service Engineer
1 week ago
KLA-Tencor Chandler, United StatesBase Pay Range: $0.00 - $0.00 · Primary Location: USA-AZ-Chandler-KLA · KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the bene ...
-
Field Service Engineer
3 weeks ago
McGil Recruiting Chandler, United StatesJob Title: · Field Service Engineer (Chandler, Arizona) · Job Description: · The basic function of this position: Installation, training, repair, and implementation of retrofits on the complete line of reflow ovens. · DUTIES AND RESPONSIBILITIES: · Support Product lines at d ...
-
Field Service Engineer
1 week ago
Prosum Chandler, United StatesThis junior-level Engineer position is responsible for providing field service engineering activities to Company customers independently · This position troubleshoots more complicated products and problems. · Essential Job Functions Field Service Engineering · Receives service ...
-
Field Service Engineer
3 weeks ago
KLA Chandler, United StatesBase Pay Range: $ $38.18 Per Hour · Primary Location: USA-AZ-Chandler-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the ben ...
-
Field Service Engineer
1 week ago
Beacon Hill Chandler, United StatesTo Apply for this Job Click Here Field Service Engineer ResponsibilitiesPerforms on-site service and repair of semiconductor processing equipmentTroubleshoots equipment problemsInstall new equipment on customer sites Maintains records and reports as requiredCoordinates activities ...
Field Service Engineer - Chandler, United States - WGNSTAR
Description
Job Description
Job DescriptionWGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today
Schedule: Compressed Shift (Temp to Perm)
Pay Rate: $28-$38 Hourly DOE
Location: Chandler, AZ
The principal duties and responsibilities will be:
Requirements:
May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, ability to bend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job
Other compensation: We offer Benefits such as Medical, Dental, Vision, 401k, Paid Vacation, Select Holidays, Overtime Opportunities, Compressed Work Week Schedules, On-site Facilities & Career Development Opportunities.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
WGNSTAR does not require assistance from Recruitment Agencies. Thank you.
The people who thrive most on our teams are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, adapt quickly to changing environments, and leverage their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.
Equal opportunities and Social Governance
WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.
Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.
Powered by JazzHR
emXIJGQmdD
