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    Field Service Engineer - Chandler, United States - McGil Recruiting

    McGil Recruiting
    McGil Recruiting Chandler, United States

    1 week ago

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    Description

    Job Title:
    Field Service Engineer (Chandler, Arizona)


    Job Description:


    The basic function of this position: Installation, training, repair, and implementation of retrofits on the complete line of reflow ovens.


    DUTIES AND RESPONSIBILITIES:
    Support Product lines at domestic US customers

    Work directly with customers to understand and rapidly diagnose equipment problems

    Provide technical training at customer facilities

    Produce concise, comprehensive, and accurate documentation of test reports and work instructions

    Provide diagnostic information, repair procedures and specific technical assistance to distributors and/or customers

    Perform root cause failure analysis on sub-systems, circuits, and components in a timely manner

    Provide serviceability requirements and design for serviceability input for new product development programs

    Create and assist in the release of Engineering documentation including bill or materials, engineering change orders, corrective action reports, and operational method sheets

    Applications support to the end user


    QUALIFICATIONS:
    AS or higher degree in engineering or sciences (BA/BS is preferred)

    3+ years' experience with surface mount technology (SMT) equipment and semiconductor equipment

    Familiarity with equipment troubleshooting including root cause identification and problem solving approaches such as 7-step or 8D

    Proficient computer skills and familiarity with Windows applications including MS Word, Excel and PowerPoint

    Ability to travel to customer facilities

    Ability to travel internationally on occasion to support global customers

    #J-18808-Ljbffr
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