Medical Office Associate - New York, United States - NYU Langone Health

NYU Langone Health

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases.

The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City.

The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report.

Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function.

We specialize in the following areas:
Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.

_Learn more about _NYU Langone Orthopedic Hospital_, and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_, _Facebook_, _Twitter_, _YouTube_ and _Instagram_.

_

Position Summary:

We have an exciting opportunity to join our team as a Medical Office Associate.

Responsibilities:

Obtain all insurance eligibility verification, preauthorizations, referrals and other required information to secure insurance authorization for scheduled treatments and diagnostic procedures.
Ensure that appropriate procedure and diagnosis coding is utilized in the precertification and verification process and questions physicians, as needed, to ensure accuracy and completeness of information.
Collection of documentation as needed from patients, providers, and insurers.
Scheduling of patient procedures, orders and ancillary studies and entry of pertinent authorization and referral information into Epic.
Collaborate with billing team to research and resolve denials from insurance carriers using a variety of methods dependent on the denial reasons, including invalid diagnosis, authorization required or invalid policy number.
Release medical records in accordance with HIPPA and ROI guidelines. Documents disclosures in Epic and fulfills requests within a 10 day timeframe.
Maintain patient privacy as it relates to HIPPA standards.
Monitor and complete assigned Epic work queues to address required tasks and workflows in a timely fashion.
Promote a positive patient experience throughout all patient interactions in person or by electronic communication.
Monitors and completes assigned administrative in basket messages in a timely manner and according to practice guidelines.
Remain current on policies and protocols including workflow updates, FOCUS trainings, and jobrelated tasks and best practices.
Demonstrate knowledge of the organization's service standards and incorporates them into the performance of duties.
Maintain cooperative and professional relationships with clinical and administrative staff both within and outside of the organization.
Exercise skill in prioritizing assignments in order to complete assigned work in a timely manner during changes in workload, assignments, deadlines, or organizational needs.
Demonstrate effective communication skills using appropriate vocabulary and grammar when obtaining and conveying information at all times.
Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
Perform other related duties as needed by providers and supervisors.

Minimum Qualifications:

Preferred Qualifications:

Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. 3-5 years of experience working in a similar healthcare setting or role.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

The salary range for the role is $41, $57,240.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.

The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.