- Career pathing
- Work-life balance
- Training
- Paid time off
- Pet Insurance
- Tuition Reimbursement
- Employee Discount
- Employee Assistance Program (EAP)
- Comprehensive benefits package encompassing medical, dental, and vision insurance, life insurance, 401(k) with company match, and commuter benefits.
- Potential eligibility for quarterly sales bonus program for Retail Store Associates based on performance.
- Achieve and surpass personal sales and KPI metrics such as conversion, DPT, UPT, and Client Data Capture.
- Demonstrate strong initiative, strategic planning, and change management skills.
- Strive for excellence, take ownership, and meet deadlines effectively.
- Contribute to training and development initiatives for team members.
- Provide constructive feedback, encourage open communication, and promote a culture of learning.
- Display strong written and verbal communication skills.
- Adapt communication to different stakeholders and situations.
- Uphold ethical conduct and promote organizational goals effectively.
- Collaborate efficiently with the team.
- Ensure accuracy in timekeeping and comply with company policies.
- Engage in continuous training and development through Tumi University.
- Follow visual guidelines and provide top-notch client service.
- Enhance the client experience by utilizing tools like client books and executing event strategies.
- Ensure a consistent and superior client journey.
- Possess a genuine passion for the TUMI brand and lifestyle.
- Embrace a collaborative environment and feedback culture.
- Demonstrate strong sales and client service experience, preferably in the luxury sector.
- Have a track record of meeting sales goals and KPI targets.
- Flexible availability including nights, weekends, and holidays.
- Exhibit integrity, leadership skills, and effective time management.
- INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE: TUMI is dedicated to preserving the environment and creating products with long-lasting quality. By prioritizing excellence and sustainability, we ensure that every TUMI item serves a purpose, backed by stringent quality standards and sustainable practices.
- PARTNERS WE BELIEVE IN: Supporting vulnerable communities and protecting the environment is fundamental to TUMI's values. Through partnerships with organizations like St. Jude Children's Research Hospital and Waves for Water, we aim to make a positive impact on the world.
- DIVERSITY & INCLUSION: We embrace diversity and foster an inclusive culture where every individual is valued for their unique contributions.
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FT Associate Manager - Washington, United States - TUMI
Description
About the Company:
Welcome to TUMI, a leading brand since 1975, dedicated to creating top-notch business, travel, and performance luxury essentials. Our mission is to enhance and simplify all aspects of life on the go while adding a touch of elegance. With a perfect blend of functionality and innovation, we strive to empower individuals on their journeys. TUMI products are available in more than 75 countries worldwide through around 2,000 sales points.
Job Description:
Associate Benefits Include:
Your Role at TUMI:
Join our Retail team as an Associate Manager where you will play a vital role in providing customers with an exceptional brand experience, nurturing client relationships, and driving sales through top-notch service.
The ideal candidate should have a strong commitment to client satisfaction and a good understanding, if not a passion, for luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment fosters entrepreneurship, offering growth prospects by collectively working towards increased sales, client awareness, and service excellence.
Key Responsibilities:
Performance to Goals:
Leadership and Initiative:
People Development:
Communication and Relationship Building:
Compliance:
Visual Merchandising/Client Experience:
Qualifications:
Join Our Team:
At TUMI, you'll immerse yourself in a dynamic environment, becoming part of a community where each member is encouraged to showcase their entrepreneurial spirit. We value our associates, offering a workplace that fosters personal impact, career growth, training opportunities, and a stimulating atmosphere. Additionally, we provide competitive salaries and comprehensive benefits programs to support your wellbeing and professional development.
Our Core Values:
TUMI is an equal opportunity employer committed to providing a respectful and inclusive work environment free from discrimination or harassment.
