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We are adding Customer Experience Specialists to our team to support customers who love our products as much as we do.About the RoleAt POLYWOOD, our Customer Experience team does more than answer questions. They build trust, solve real problems, and create meaningful moments for ...
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· Schedule: M-F | 8:00am – 5:00pm · Pay: $ /h (experience dependent) · $1000 Thank You Incentive | Work now through the end of the peak season and receive $1K · TIMELINE: · Interviews will take place in early January 2026 · New team members starting on or after January 26th, 202 ...
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We're hiring up to 40 Customer Experience Specialists to support customers during Peak Season. This role is part of our Interval Flexpath program offering full-time hours and built-in time off. · This position involves delivering exceptional customer care over the phone, email, a ...
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SYRACUSE, IN27 minutes ago
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We are adding 35 Customer Experience Specialists to our team · Mon.- Fri. | 8a - 5p · Pay | $19-22 p/h · $1000 Thank You Incentive | Work now through the end of the peak season and receive $1K · BE THE VOICE THAT CUSTOMERS REMEMBER · HELP PEOPLE LOVE THEIR OUTDOOR LIVING SPACE E ...
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Syracuse Full time1 month ago
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+As demand grows for our award-winning outdoor furniture made from recycled plastics, our peak season continues to expand. To support our recruiting team and ensure a smooth, professional experience for every applicant and new hire, we are adding a HR Coordinator to our team. · + ...
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+Job summary · The Corporate HR Coordinator will help keep our people operations organized and employee-focused. · +ResponsibilitiesOperate a multi-line phone system; answer and route incoming calls. · Welcome on-site visitors, determine purpose of visit, and coordinate visitor e ...
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Milford1 month ago
Customer Experience Specialist - Syracuse, IN - POLYWOOD®
Description
We are adding 35 Customer Experience Specialists to our team~ BE THE VOICE THAT CUSTOMERS REMEMBER
HELP PEOPLE LOVE THEIR OUTDOOR LIVING SPACE EVEN MORE
As demand grows for our award-winning outdoor furniture made from recycled plastics, our peak season continues to expand. That's why we're welcoming up to 40 Customer Experience Specialists to support customers who love our products as much as we do.
At POLYWOOD, our Customer Experience team does more than answer questions. They build trust, solve real problems, and create meaningful moments for customers who love our brand. As we prepare for interviews in early January with start dates at the end of the month, we're excited to welcome new team members who thrive on connection, clarity, and service that feels human.
This role is part of our Interval Flexpath program, offering full-time hours during peak season and built-in time off during the off-season, making it a perfect blend of stability, balance, and meaningful work.
Deliver exceptional customer care over the phone, email and chat
Communicate with clarity, empathy, and efficiency to support customers' needs
Process orders, returns, exchanges, and warranty claims with accuracy
Resolve concerns and elevate the customer experience with every interaction
Strengthen POLYWOOD's brand reputation by delivering memorable, human-centered service
Support customers during our Peak Season (high volume) when responsiveness matters most
Contribute to a positive, team-focused environment where everyone supports each other
Phone customer service experience preferred, not required
A helpful, team-oriented mindset and eagerness to support both customers and colleagues
POLYWOOD designs and builds sustainable outdoor furniture that helps families and communities connect in meaningful ways. As part of our Customer Experience team, you become a direct link between our craftsmanship and the people who enjoy it. Your work helps customers feel confident, supported, and excited about choosing POLYWOOD.
19-22 per hour based on experience
~$Holiday pay during peak season
~ Apply today to join POLYWOOD as a Customer Experience Specialist.
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Interviews will take place in early January
New team members starting on or after January 26th
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Full-Time Work in Peak Season:
~0 hours per week in the Off-Season.
Holiday Pay
Annual merit increase in your hourly pay rate every year you return.
Continued access to medical, dental, and vision insurance.
~Free gym membership to our local gym partner(s). Community and Events:
~ Join us for a role that offers flexibility, rewards, and a supportive community, all while being part of a team that values your contributions
POLYWOOD evaluates qualified applicants without regard to characteristics protected by federal, state, or local laws.
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