Customer Experience Specialist - Syracuse - POLYWOOD®

    POLYWOOD®
    POLYWOOD® Syracuse

    1 day ago

    $80,000 - $140,000 (USD) per year * Manufacturing / Mechanical
    Description

    We are adding 35 Customer Experience Specialists to our team

    • Mon.- Fri. | 8a - 5p
    • Pay | $19-22 p/h
    • $1000 Thank You Incentive | Work now through the end of the peak season and receive $1K

    BE THE VOICE THAT CUSTOMERS REMEMBER

    HELP PEOPLE LOVE THEIR OUTDOOR LIVING SPACE EVEN MORE

    We're Hiring a Team

    As demand grows for our award-winning outdoor furniture made from recycled plastics, our peak season continues to expand. That's why we're welcoming up to 40 Customer Experience Specialists to support customers who love our products as much as we do.

    About the Role

    At POLYWOOD, our Customer Experience team does more than answer questions. They build trust, solve real problems, and create meaningful moments for customers who love our brand. As we prepare for interviews in early January with start dates at the end of the month, we're excited to welcome new team members who thrive on connection, clarity, and service that feels human.

    This role is part of our Interval Flexpath program, offering full-time hours during peak season and built-in time off during the off-season, making it a perfect blend of stability, balance, and meaningful work.

    The Work You'll Love Doing

    • Deliver exceptional customer care over the phone, email and chat
    • Communicate with clarity, empathy, and efficiency to support customers' needs
    • Share product information, availability, pricing, and thoughtful recommendations
    • Process orders, returns, exchanges, and warranty claims with accuracy
    • Resolve concerns and elevate the customer experience with every interaction
    • Collaborate closely with teammates and internal departments to ensure seamless follow-through

    Where You Will Make an Impact

    • Strengthen POLYWOOD's brand reputation by delivering memorable, human-centered service
    • Support customers during our Peak Season (high volume) when responsiveness matters most
    • Reduce friction across their shopping and ownership journey
    • Bring calm, clarity, and solutions-oriented mindset to every conversation
    • Contribute to a positive, team-focused environment where everyone supports each other

    What You Bring

    • Excellent communication and interpersonal skills
    • Phone customer service experience preferred, not required
    • Comfort navigating multiple systems at once
    • Ability to prioritize and adapt in a fast-paced environment
    • A dependable, punctual, and collaborative work style
    • A helpful, team-oriented mindset and eagerness to support both customers and colleagues

    About Us

    POLYWOOD designs and builds sustainable outdoor furniture that helps families and communities connect in meaningful ways. As part of our Customer Experience team, you become a direct link between our craftsmanship and the people who enjoy it. Your work helps customers feel confident, supported, and excited about choosing POLYWOOD.

    What Makes This Role Special

    • $19-22 per hour based on experience
    • $1,000 Thank You Incentive at the end of peak season
    • Holiday pay during peak season
    • Access to benefits during peak season and continued access during off-season
    • Merit increases and growth pathways each year you return
    • A team culture rooted in positivity, trust, and opportunity

    If this sounds like the right fit for your next chapter, we'd love to meet you.

    Apply today to join POLYWOOD as a Customer Experience Specialist.

    TIMELINE:

    • Interviews will take place in early January
    • New team members starting on or after January 26th

    POLYWOOD Interval Flexpath Highlights:

    What We Offer:

    Full-Time Work in Peak Season:

    • 40 hours per week now through the end of Peak Season.
    • 0 hours per week in the Off-Season.

    Peak Season Perks:

    • Holiday Pay
    • Annual merit increase in your hourly pay rate every year you return.

    Welcome Back Incentive:

    • $500 Incentive on your first paycheck of the season to celebrate your return.
    • $500 Incentive on your fourth paycheck to end the month on a high note.

    Before You Go Incentive:

    • $1,000 Incentive on your last paycheck of the Peak Season to ease the transition into the Off-Season.
    • Available to employees who start before May 1st.

    Benefits Coverage:

    • During Peak Season: Full suite of benefits.
    • During Off-Season: Continued access to medical, dental, and vision insurance.
    • 401(k) eligibility, with contributions resuming as soon as you return.
    • Free gym membership to our local gym partner(s). Varies by location.

    Opportunities for Growth:

    • Merit increases, career development, and leadership pathways.

    Community and Events:

    • Invitations to employee events and opportunities to connect with the team year-round.

    Join us for a role that offers flexibility, rewards, and a supportive community, all while being part of a team that values your contributions

    Want to learn more about POLYWOOD Flexpath Careers? Click here to view flyer.

    POLYWOOD is an equal opportunity employer. POLYWOOD evaluates qualified applicants without regard to characteristics protected by federal, state, or local laws.

    * This salary range is an estimation made by beBee
  • Work in company

    Customer Experience Specialist

    Only for registered members

    We are adding Customer Experience Specialists to our team to support customers who love our products as much as we do.About the RoleAt POLYWOOD, our Customer Experience team does more than answer questions. They build trust, solve real problems, and create meaningful moments for ...

    Syracuse $19 - $22 (USD)

    3 weeks ago

  • Work in company

    Customer Experience Specialist

    Only for registered members

    · Schedule: M-F | 8:00am – 5:00pm · Pay: $ /h (experience dependent) · $1000 Thank You Incentive | Work now through the end of the peak season and receive $1K · TIMELINE: · Interviews will take place in early January 2026 · New team members starting on or after January 26th, 202 ...

    SYRACUSE, IN $80,000 - $140,000 (USD) per year

    2 days ago

  • Work in company

    Customer Experience Specialist

    Only for registered members

    We're hiring up to 40 Customer Experience Specialists to support customers during Peak Season. This role is part of our Interval Flexpath program offering full-time hours and built-in time off. · This position involves delivering exceptional customer care over the phone, email, a ...

    Syracuse $19 - $22 (USD)

    2 weeks ago

  • Work in company

    Corporate Receptionist

    Only for registered members

    We're looking for a Corporate Receptionist who brings warmth, organization, and follow-through to every interaction. This role blends front-facing presence with meaningful HR and culture support. · Operate a multi-line phone system; answer and route incoming calls and provide inf ...

    Syracuse, IN

    1 week ago

  • Work in company

    1st Shift | 5am-2:30pm Mon-Fri + OT| Industrial Sewer| Full Time

    Only for registered members

    : · This position requires prior industrial or professional sewing experience. · Schedule: · 1st Shift: 5:00 AM - 2:30 PM | Monday - Friday | Some overtime during peak season · Pay: · Starting at $21.00 per hour · Industrial Sewer · If you have industrial sewing experience, pa ...

    Syracuse Full time

    4 days ago

  • · Description: · This position requires prior industrial or professional sewing experience. · Schedule: 2nd Shift: 1:30pm - 10pm Mon - Fri · Peak Season: 2nd Shift: 2:30pm - 12am and some Sunday's · Pay: · Starting at $21.00  p/h plus 8% premium ( $22.68)  · Industrial Sewer · I ...

    Syracuse, IN Full time

    2 days ago

  • Work in company

    Sales - Store Manager - Syracuse IN

    Only for registered members

    Why Russell Cellular? · The pay for the position includes a base rate of $15 per hour plus uncapped commission potential. The average with commission is $23 per hour with the opportunity to make more · Unlimited commissions based on performance and commission · Health, dental, vi ...

    Syracuse, IN , USA $33,000 - $270,000 (USD) per year

    3 days ago

  • Work in company

    HR Coordinator| Interval Flexpath

    Only for registered members

    We are adding a HR Coordinator to our team to support high-volume hiring by managing interview scheduling, maintaining accurate hiring data. · This role supports HR-related social media postings by creating clear, professional content. · ...

    Syracuse Full time

    1 month ago

  • Work in company

    Corporate HR Receptionist

    Only for registered members

    We are looking for a Corporate HR Coordinator who will help keep our people operations organized, responsive and employee-focused. · ...

    Syracuse Full time

    1 month ago

  • This skilled role is for an experienced Industrial Sewer who takes pride in craftsmanship and enjoys hands-on detail-focused work. You'll play a key role in bringing comfort and durability to our outdoor furniture while working within a supportive team that values precision consi ...

    Syracuse Full time

    1 month ago

  • +Job summary · Polylwood is looking for an experienced Industrial sewer who takes pride in craftsmanship and enjoys hands-on, detail-focused work. · +BenefitsValued Contribution: Your work directly impacts product comfort and customer satisfaction · Flexible Seasonal Schedule: Fu ...

    Syracuse Full time

    1 month ago

  • POLYWOOD is looking for an experienced Industrial Sewer who takes pride in craftsmanship and enjoys hands-on, detail-focused work. · Operate industrial sewing machines to assemble patio cushion covers · ...

    Syracuse Full time

    1 month ago

  • Work in company Remote job

    HR Coordinator| Interval Flexpath

    Only for registered members

    +As demand grows for our award-winning outdoor furniture made from recycled plastics, our peak season continues to expand. To support our recruiting team and ensure a smooth, professional experience for every applicant and new hire, we are adding a HR Coordinator to our team. · + ...

    Syracuse, IN

    1 month ago

  • This role plays an essential part in delivering the quality our customers expect by blending skilled sewing with teamwork and attention to detail. · ...

    Syracuse, IN Full time

    1 month ago

  • Work in company

    Corporate HR Receptionist

    Only for registered members

    +Job summary · The Corporate HR Coordinator will help keep our people operations organized and employee-focused. · +ResponsibilitiesOperate a multi-line phone system; answer and route incoming calls. · Welcome on-site visitors, determine purpose of visit, and coordinate visitor e ...

    Syracuse, IN Full time

    1 month ago

  • Work in company

    Sales - Store Manager - Syracuse IN

    Only for registered members

    The Store Manager will equip people with wireless products they need and make sure to provide the best wireless experience to every customer, · every time. · ...

    Syracuse, IN

    6 days ago

  • Work in company

    Sales - Wireless Specialist - Syracuse, IN

    Only for registered members

    We are looking for a Wireless Specialist to join our team. You will be responsible for providing individualized customer service and selling wireless products and services to customers. You will also have the opportunity to work with our Marketing Department on creative marketing ...

    Syracuse, IN

    1 month ago

  • Work in company

    Boat Pickup

    Only for registered members

    Join our dynamic team as a Boat Pickup & Delivery Specialist, where your dedication and professionalism will ensure the seamless transportation of boats between docks, marinas, customer locations, and storage facilities. · Safely transport boats... · ...

    Syracuse, IN

    1 month ago

  • Work in company

    Purchasing Agent

    Only for registered members

    We are seeking a dedicated and detail-oriented Purchasing Agent/Inventory Control Specialist to join our team at Williamsburg Marine. · The successful candidate will be responsible for managing and optimizing procurement processes. · ...

    Milford

    1 month ago

  • Work in company

    Purchasing Agent

    Only for registered members

    The Purchasing Agent/Inventory Control Specialist at Williamsburg Marine is responsible for managing and optimizing the procurement and inventory processes for the organization in addition to daily cycle counts, variance reconciliation, · ...

    Milford, IN

    1 month ago

Jobs
>
Customer experience specialist
>
Jobs for Customer experience specialist in Syracuse