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Customer Service Representative I
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Customer Service Representative
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Customer Service Representative
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customer service representative
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Family Dollar Chilton, United StatesFamily Dollar - SEC HWY 7 & 494N [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Member Services Representative
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Member Services Representative
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Customer Service Representative
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Dayton Freight Perrysburg, Ohio, United States PermanentOverview: · This is a Part Time shift · Shift Available: · 4:00 PM - 10:00 PM · Stable and growing organization · Competitive weekly pay · Quick advancement · Customized training program · Professional, positive and people-centered work environment · Modern facilities · Responsi ...
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Quality Customer Service Representative
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Zatkoff Seals & Packings Maumee, OH, United States Full time: The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. · Assists the Te ...
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Customer Service Representative Opportunity
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Aliance one Maumee, United StatesNow is a great time to join AllianceOne As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the year ...
Customer Service Representative - Fostoria, United States - Roppe Corp USA
3 weeks ago
Description
** Customer Service Representative**
**Job Category****:** Other(SM/TCB/FOCUS/ETC) **Requisition Number****:** CUSTO01239 Showing 1 location **Job Details**
**Description**
**Job Summary**
Responsible for communicating with internal and external customers in regards to orders, products, deliveries, technical information, and other matters of similar nature as required.
**Responsibilities:**
Maintain a positive approach to internal and external customers and co-workers.
Submit order entries through email, EDI, or phone.
Manage customer service calls.
Monitor email inbox for customer correspondence, and monitor the general inboxes for Roppe and Flexco National Accounts.
Import all order documentation into the orders in Powershift.
Process RMAs for customer product returns.
Assist customers with part numbers, pricing, and educate/help them with their issues.
Generate Backorder, TRIPI, and Allocation reports.
Process returns authorization and credit memos.
Process Edi orders, lab samples, and freight quotes.
Work closely and maintain consistent communication with Shipping whether it is Roppe or Flexco.
Process Lowes remittance on a weekly basis.
Process National Accounts invoicing.
Support and train new and current team members on an ongoing basis this includes filling in and covering other team members when the need arises.
Other duties as assigned
**Essential Functions:**
Excellent communication and interpersonal skills required.
Ability to accurately write or otherwise record information such that it is readily useable by coworkers, customers, vendors and others;
Ability to communicate with coworkers, customers, vendors and others.
Detailed oriented, good with basic math and able to work in team environment required.
Ability to work without supervision and to make appropriate decisions.
Ability to process work with accuracy and to perform multiple tasks simultaneously.
Ability and experience using a computer, including but not limited to its keyboard, touchpad, monitor, mouse and applications.
Ability to accurately write or otherwise record information such that it is readily useable by coworkers, customers, vendors and others.
Ability to work with office equipment including but not limited to printers, rate books, copiers, calculators, and telephones.
Ability to work in a stationary position in usually an office environment for an extended period of time.
+ Physical activity includes sitting, maneuvering around out on plant floor, talking, hearing, handling, reaching, and feeling.
+ Ability to stoop to pick up items off of the floor.
+ Ability to reach above your head to obtain or place work related materials.
+ Ability to periodically lift and move documents, files, file folders and other materials necessary to maintain consistent workflow.
+ Ability to move about the office, plant and grounds as necessary to deliver and receive work related materials or to meet with coworkers, customers, vendors and others.
Must dress professionally and appropriately.
**Education, Experience, and Qualifications:**
High School Diploma or GED equivalent required
Minimum of two years experience in customer service preferred.
Experience in computer applications.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
