Local Operations Dispatcher - Lorton, United States - Quality Services Moving

Quality Services Moving

Verified Company

Lorton, United States

2 days ago

Posted by:

Mark Lane

beBee recruiter

Description

LOCAL OPERATIONS DISPATCHER

Quality Services Moving is a veteran-owned relocation company headquartered in Lorton, VA seeking a
Local Operations Dispatcher for moving operations.

Our success is attributable to our team's strong work ethic, high standards, and integrity in a high volume, fast-paced, and time-sensitive environment.

Our people not only enjoy challenges but also thrive on overcoming obstacles We are seeking an experienced and like-minded
Local Operations Dispatcher with similar attributes to facilitate continued expansion.

As our Local Operations Dispatcher, you will plan operational activities to fully utilize fleet capacity for optimum efficiency and profitability.

Additional responsibilities for this position include, but are not limited to, the following:

Scheduling and dispatching personnel to perform assigned work, ensuring all necessary labor, materials, and equipment arrive at each job site in a timely manner
Dispatching and tracking around 30 vehicles and employees per day while coordinating other fleet and operational activities
Upholding and enforcing company standards and policies such as attendance and uniforms
Tracking and maintaining accountability of crews, vehicles, equipment and materials
Performing daily vehicle inspections to include pack vans, pickup trucks, box trucks, straight trucks, and tractortrailer units to ensure fleet readiness
Maintaining communications with crews regarding job status, customer satisfaction, payment for services rendered, and required paperwork
Motivating crews to ensure high quality work is executed in a safe and timely manner
Identifying and encouraging personnel to undergo professional development for advancement opportunities
Scheduling deliveries, facilitating date changes, reallocating resources for timely shipment servicing, and collecting payments in the interest of maintaining a high level of customer satisfaction

This position requires strong leadership, motivation, and discipline, as well as a positive, service-oriented attitude, exceptional problem-solving skills, and an ability to physically assist both movers and packers with their daily responsibilities as may be necessary in a demanding work environment.

Requirements:

-
MUST HAVE A VALID COMMERCIAL DRIVER'S LICENSE (CDL) (OR THE ABILITY TO OBTAIN ONE) with no major violations or at-fault accidents in the last 3 years

Demonstrated 2+ years of prior dispatching, fleet management, transportation, or similar experience (preferably in the household goods and/or relocation industry)
Knowledge of transportation regulations and vehicle capabilities
Solid leadership and motivational abilities, along with strong organizational and communication skills (both verbal and written)
A "lead by example" mindset with an always positive outlook

E.O.E.

Pay:
$45, $65,000.00 per hour

Expected hours:
per week

Benefits: