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Vip Tech Support Specialist - Los Angeles, United States - The Azoff Music Company LLC
The Azoff Music Company LLC
Los Angeles, United States
Verified Company
1 month ago
Description
JOB DESCRIPTION
Provide white glove technical IT support for a VIP/Executive, other family members and staff as directed.
KEY DUTIES AND RESPONSIBILITIES
- Perform tasks as directed by the VIP
- Provide personal assistance and maintenance for all family computer systems and hardware.
- Install, configure, and update hardware and software as needed or requested
- Maintain surveillance cameras at each house and other locations as directed
- Assist with A/V systems including home theater setups (Crestron, Apple TV, etc.)
- Ensure all devices are regularly patched
- Support network infrastructure at the VIP's houses
- Help maintain 1Password vaults in the family account
- Coordinate tech vendor activity as needed. For example, network vender for new home construction, AV vendor for home theater issues.
- Assist with IT aspects of the two restaurants owned by the VIP, including:
- Administer and support ARG O365 tenant
- Provide tech support for restaurant devices (laptops or desktops) as needed
- Support restaurant network infrastructure
QUALIFICATIONS
- Experience supporting C-Level executives and VIPs (white glove personal support)
- Familiarity of Apple hardware, Mac OS X, IOS iPhones, and iPads
- Knowledge of Microsoft technologies including Active Directory, Outlook, Office 36
- Experience with WebEx, Zoom, Teams rooms systems, and other video conferencing technologies
- Strong experience with troubleshooting and strong communication skills with a passion for technical support
- Comfortable providing a wide range of support, from simple issue resolution to end to end onboarding
The Azoff Music Company is a new-model music, media and entertainment company dedicated to investing in positively disruptive businesses that put artists and fans first.
The salary range for this position is $130 - $140K depending upon experience with a competitive benefits package and an annual bonus.
