Vip Tech Support Specialist - Los Angeles, United States - The Azoff Music Company LLC

The Azoff Music Company LLC
The Azoff Music Company LLC
Verified Company
Los Angeles, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

JOB DESCRIPTION
Provide white glove technical IT support for a VIP/Executive, other family members and staff as directed.


KEY DUTIES AND RESPONSIBILITIES

  • Perform tasks as directed by the VIP
  • Provide personal assistance and maintenance for all family computer systems and hardware.
  • Install, configure, and update hardware and software as needed or requested
  • Maintain surveillance cameras at each house and other locations as directed
  • Assist with A/V systems including home theater setups (Crestron, Apple TV, etc.)
  • Ensure all devices are regularly patched
  • Support network infrastructure at the VIP's houses
  • Help maintain 1Password vaults in the family account
  • Coordinate tech vendor activity as needed. For example, network vender for new home construction, AV vendor for home theater issues.
  • Assist with IT aspects of the two restaurants owned by the VIP, including:
  • Administer and support ARG O365 tenant
  • Provide tech support for restaurant devices (laptops or desktops) as needed
  • Support restaurant network infrastructure

QUALIFICATIONS

  • Experience supporting C-Level executives and VIPs (white glove personal support)
  • Familiarity of Apple hardware, Mac OS X, IOS iPhones, and iPads
  • Knowledge of Microsoft technologies including Active Directory, Outlook, Office 36
  • Experience with WebEx, Zoom, Teams rooms systems, and other video conferencing technologies
  • Strong experience with troubleshooting and strong communication skills with a passion for technical support
  • Comfortable providing a wide range of support, from simple issue resolution to end to end onboarding


The Azoff Music Company is a new-model music, media and entertainment company dedicated to investing in positively disruptive businesses that put artists and fans first.


The salary range for this position is $130 - $140K depending upon experience with a competitive benefits package and an annual bonus.


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